When you feel connected to your work, you feel more engaged. At Haworth, you can pursue a career that offers you ample opportunity to build your portfolio and expand your skillset in an exciting and inclusive environment. Join a company that values innovation, inspiration, and you!
HAWORTH is a global leader in office furniture and architectural interiors.As a valued member of our team, you can make your mark on the world and reach your full potential within a culture of connectivity.
We are currently looking for a Sales and Design Support Consultant to join our team in New York. This is a primarily on-site role working out of our New York City Showroom.
As aSales and Design Support Consultantyou will:
Provide high quality sales and design support to sales team regarding Haworth products and services to support business development initiatives. Contributes to area sales efforts through successful presentation of Haworth capabilities to clients, dealers, and architecture & design firms visiting Haworth showroom, utilizing design, marketing, and problem-solving skills to help secure business for Haworth. Provides high-level follow through to ensure sales team is effectively supported and opportunities for new business are maximized. Builds and maintains positive client, dealer, and influencer relationships.
Job Responsibilities
Builds and maintains positive, collaborative working relationships with sales team, including Architectural and Design (A&D) and Business Development teams, customers, influencers, and dealer partners to support sales and marketing initiatives and client deadlines.
Collaborates and supports sales team as necessary to provide clients with best experience of Haworth capabilities, including support on preparation for and presentation of RFPs, client presentations, and client mock-ups. May attend external A&D firm and dealer meetings to support projects.
Implements most effective client experience by understanding needs of client and proposing solutions to fill those needs. Provides information to assist potential and existing clients with general product and application information and engages in relationship building to develop and maintain contact lists and establish high quality service reputation.
Reads and understands project-specific drawings to offer pre-order office design assistance for Haworth products and features to clients; utilizes Computer Aided Design (CAD), CET (Canvas), SketchUp or similar software to assist clients in this process.
Maintains showroom inventory of marketing materials and finish samples to ensure availability when needed. May assist with delivery of product samples to firms and dealers; works closely with dealers, A&D, and Business Development teams in preparing client presentations and marketing/promotional materials for distribution using Microsoft PowerPoint, Adobe Illustrator.
Assists with showroom tours and walk-in guests providing information on product/service offerings; serves as liaison between clients and sales members on scope of projects and provides follow up for action planning to support business development initiatives.
Takes initiative to stay current on products, sales strategies, market trends, interior design topics, and company initiatives to address dealer, client, and team member questions and support selling process; stays current with skill and professional development, utilizing internal and external resources.
Assists with event planning and attends local Haworth showroom events to promote and represent Haworth.
Must be able to perform all essential job functions with/without accommodation.
Do you have these required qualifications?
Bachelors degree in design, marketing, business, or equivalent.
Five years related experience working in commercial interiors, contract furniture or furniture dealership, commercial real estate, and/or architectural workplace solutions with broad knowledge of design, marketing, sales, and/or commercial construction.
Ability to work in New York City without relocation assistance.
Current and continuing right to work in the United States without sponsorship.
Do you have these preferred qualifications?
Existing network of client and A&D contacts desired.
Previous customer service or sales experience preferred
Ideally, you have also demonstrated the following:
Understanding of extensive furniture line offerings, including workstations, walls, seating, freestanding products, and workplace environments issues and trends.
Design ability to best position product/service offerings to support client needs.
Strong presentation skills and ability to create marketing, event, and client presentation materials.
Excellent problem-solving, planning, organizational and time management skills.
Excellent interpersonal, verbal, written and listening skills.
Strong customer service and relationship building skills.
Ability to prioritize and adapt to shifting priorities.
Detail and quality oriented.
Ability to work both independently and as part of team in focused, results-oriented manner to support the broader strategy.
Ability to work extended hours, including occasional evenings for client and A&D events.
Ability to effectively use office automation, communication, software, and tools used in Haworth office environment, including proficiency in the following: Microsoft PowerPoint, Adobe Illustrator, and computer aided design and space-planning software, e.g., AutoCAD, SketchUp, and CET.
Ability to travel locally up to 10% of time to drop of samples, and attend A&D firm and dealer project meetings.
Haworth Values
At Haworth, we have a strong set of values that guide our business and help us align with our customers.
We listen to our Customers. We rely on our Members. We honor Integrity. We embrace Continuous Learning. We lead with Design. We create Value. We work to make the World better.
Haworth offers a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, sales incentive bonuses may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet our member needs, based on eligibility. These benefits include comprehensive health care coverage, a retirement savings plan, tuition reimbursement, paid volunteer time, and much more. Additional details about total compensation and benefits will be provided during the hiring process. This role offers a salary range of 83k to 141k, depending on candidate experience, education, and skill set.
EEO, ADA, AA Statement
As an EEO/AA employer, Haworth will not discriminate in its employment practices due to an applicant's race, color, sex, pregnancy, national origin, ancestry, citizenship, sexual orientation, gender identity or expression, protected genetic information, age, disability, marital status, veteran status, religion, height, weight, other protected group status, or any other basis protected by the laws where we employ people.
Haworth's AAP programs are available for applicant review. Requests can be made to your Recruiter to review during regular business hours.
This organization participates in E-Verify Employment Eligibility Verification.
If you have questions about any of the above policies, or if you require an ADA accommodation in the application process, please contact a member of our Human Resources team at
