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SFDC Production Support
New York NY
FTE
Experience Required
Hands on experience in Apex, Lightning, and Visualforce programming skills
Strong JavaScript skills and expert understanding of Aura framework, LWC
Experience in (link removed) integration both inbound and outbound configurations
Strong experience in understanding with XML & JSON Web Services (SOAP/REST)
Experience with scripted data loader, web services, cloud or on-premises middleware and other enterprise integrating technologies.
Experience in Sales/Service/Marketing cloud.
Roles & Responsibilities
Roles includes configuration and integration of the Salesforce platform.
Incident Management, Problem Management, Service Level Management, Perform RCA etc.
Effectively resolve functional problems and inform appropriate stakeholders
Ensure that assigned applications are available and operational
Support on Change management, Infrastructure activities.
Analyze recurring problems and propose solution
Participate in Post-deployment testing of new versions and Configure Platform installation
Communicate with Multiple teams (US, Mexico, India)
Monitoring and ensure application availability.
Provide timely production and project status reports to the IT management team.
Highly motivated self-starter individual demonstrating integrity, initiative, and innovation qualities.
Strong written and verbal communications skills
Sysmind LLC
