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Senior Event Operations Manager
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US-NY-New York
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Senior Event Operations Manager

RTM Business Group

Hybrid in NY, NJ, CT

Full-time

51-200 employees Market Research

Originally posted April 2023; this is a 100% hybrid, full-time role

Who We Are

RTM Business Group is a professional development conferences and events company working in EdTech, Healthcare, Government, Medical and Banking sectors. We partner with Fortune 1000 companies, catering specifically to the C-suite.

RTM is focused on maintaining an inclusive & collaborative culture. Our leadership team is composed of members who started and grew within the company, and we are excited to continue that growth into 2023 and beyond.

About the Role

RTM is looking for an experienced Senior Event Operations Manager to join our team! The ideal candidate will have experience managing an event logistics team in the B2B conferences/events space and has an excellent understanding of what is required to run a successful event. They will ensure execution of our conferences, from pre-event planning to on-site management and post-event evaluation.

This role is Hybrid in NY, NJ and CT with 2 days a week in the office.

Requirements

  • Manage event onsite, including coordinating with speakers, managing event staff, overseeing event setup and teardown, and resolving any issues or emergencies
  • Create and implement comprehensive event operation plans, including timelines, budgets, and resources allocation, for each event
  • Coordinate all phases of event logistics through detailed communication including, but not limited to, food and beverage, meeting room lay-out, room list, transportation, AV equipment rental, event registration, on-site execution etc.
  • Mentor and motivate team by providing training and coaching as needed
  • Travel nationally throughout the year
  • Work with vendors to order and receive supplies and services for food, beverages, supplies, equipment, and other necessary items
  • Create, monitor and manage event timelines on Airtable
  • Work collaboratively with internal teams to produce event collateral, materials, client requirements and follow-up activities
  • Build and maintain relationships with a diverse network of individuals and organizations
Skills and Qualifications
  • Ability to travel
  • Bachelor's degree
  • Experience in event operations management, preferably in the conference industry
  • Self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy
  • Must be proactive and have the ability to work under pressure
  • Balance and prioritize multiple deadlines at once
  • Exceptional follow-up and follow-through skills
  • Competency with event management software and technology, and familiar with event registration platforms, CRM systems, and other relevant tools
  • Professional communication and interpersonal skills, with the ability to collaborate with cross-functional teams, clients, vendors, and partners

Preferred Qualifications

  • Experience with Canva
  • Experience with Airtable
  • Experience with CVENT
  • Experience with Alchemer
  • Experience with Adalo
  • Prior experience working with group catering/hospitality at any one of the major hotel brands
  • 1-2 years of experience in the Hospitality Industry (Internship experience qualifies)

Benefits

  • 15+ PTO Days
  • Flexible/Hybrid work model (WFH and Remote opportunities)
  • Medical/dental/vision coverage
  • 401K after 12 months of employment
  • Pre-tax commuter benefits
  • Travel to major cities (all expenses paid)
  • Opportunity for lateral and vertical movement within the company, inter/intra departmentally

Salary $65,000 - $75,000 base + bonuses/incentives

Year one total compensation expectations: $80,000 - $90,000

RTM Business Group, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, disability, or any other federal, state, or local protected class.

RTM Business Group

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