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About InfoTrack

InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. We're global leaders in legal technology with unparalleled expertise in forging integrations that can drastically improve the efficiency of law firms and the legal system.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're smart, dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, join us.

About the role

As our Senior Product Designer, you'll be at the forefront of strategizing, defining, and executing the future UI/UX of our platform. You'll collaborate with stakeholders across our dynamic organization, lead UX/UI initiatives in product development, and influence the experience of our clients.

Please note this is a hybrid role, applicants must be able to work from our New York location a few days a week.

Key Responsibilities:

• Collaborate closely with our Product, Design & Engineering teams to shape the user experience for multiple innovative products.
• Develop a deep understanding of core user problems and goals, enhancing our platform's appeal and functionality.
• Craft high-fidelity designs and compelling user journeys for our development teams and the broader business to engage with.
• Construct and conduct comprehensive user research plans for new and existing products, effectively presenting your findings.
• Uncover key insights, opportunities, and solutions through thorough research synthesis.
• Balance user and business outcomes through effective communication with stakeholders.
• Empathetically understand our users through interviews, testing, and regular feedback sessions.
• Champion the advancement of our company design system, ensuring consistency across product experiences.
• Advocate for the user in every product discussion, giving them a voice at the table.
• Play a key role in strategic decisions alongside the product and leadership team, contributing to the future of our platform.

Requirements

Qualifications and Experience:

• Solid experience in designing and shipping end-to-end products with intricate flows and edge cases.
• Proficiency in designing B2B products and engaging with clients.
• Proven track record of working with senior executives or business leaders to align design with company strategy and vision.
• Demonstrated leadership abilities within a design team.
• Experience in implementing ADA compliant web design.
• Success in transitioning from an older UI to a contemporary UI/UX system.
• Exceptional foresight in identifying potential opportunities and initiative in developing high-fidelity prototypes and narratives to drive insight and clarity.
• Fast learner with a proven ability to understand new domains and incorporate learnings into the design process.
• Bonus: Experience in Legal Technology is a plus.

Required Skills:

• Ability to think strategically and envision product developments.
• Expertise in Figma and familiarity with whiteboarding tools like Figjam, Miro.
• Familiarity with ticketing, note-taking, and analytics tools.
• Understanding of atomic design principles and experience working with a design system.
• Experience in managing effective research initiatives - defining, planning, recruiting, collecting, analyzing, reporting.
• Knowledge of generative and evaluative research methodologies (interviews and testing).
• Strong creative and technical design skills, along with a mature understanding of UI.
• Proficiency in HTML / CSS / REACT, responsive design, and development best practices.
• Demonstrated ability to present effectively to large audiences and key stakeholders.
• Experience in a LEAN & rapid agile environment.

Join us in this exciting role, and play a pivotal part in propelling our platform to new heights of user-centric innovation and usability. Apply now to be part of our ambitious journey!

Benefits

What Sets InfoTrack apart

At InfoTrack, were committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while youre here and supports you when youre not. We built our benefits package to prove that were committed to you having everything you need.

Here is what we offer full-time employees:

• 401(k) MatchMedical, Dental, & Vision Insurance- 85% of employee premiums are covered by the company, and 70% for your family premiums
  
• Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance
• 20 Days of Paid Time Off (PTO)
• 11 Paid Holidays
• Be Me Time off for mental health, re-charging, volunteering
• Matching Gift Program
• Monthly Internet Stipend for Remote Employees

Our Commitment

We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you unique. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

InfoTrack is an equal opportunity employer. We hire great people from various backgrounds, not just because it's the right thing to do but because it strengthens our company. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.