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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

At CVS Health, were leveraging advanced analytics techniques, consulting approaches, and healthcare expertise to power innovative product applications for our Aetna customers. Through our work, we improve the health plans and programs Aetna offers. We look for ways to tailor services to members clinical needs and deliver higher quality care for a better price.

As the Senior Product Manager, you will help the Director of Product Management and Principal Product Manager bridge the gap between development teams, business partners and users across various functional areas. You will partner with data science and engineering leaders to manage development work, translate requirements, and design release plans for enhancements. You will work with UX/ UI design experts to deliver the best experience to our users. You will work directly with users to understand their needs, triage issues/ questions and ensure proper training within the application.

This position focuses on a quickly expanding digital application, presenting high opportunity for career growth.

What you will do

• Increase utilization through user training, communication, and engagement sessions (e.g., voice of the user feedback sessions)

• Assist with crafting/ managing roadmaps for an application within the product platform

• Leverage customer behavior data and solicit ideas and feedback from different business verticals to build a fully fleshed out product backlog

• Write business requirements and assist development teams with translating into technical requirements

• Increase utilization through user training, communication, and engagement sessions (e.g., voice of the user feedback sessions)

• Track progress of development teams and communicate delivery expectations to leadership and business partners

• Conduct performance analyses and synthesize results into regular updates for stakeholders

• Manage testing of new features with cross-functional development teams and users

• Manage relationship with UX/ UI design team to ensure front end delivers optimal user experience

The ideal candidate

• Excellent communicator and storyteller (written & verbal) and presentation skills, both with technical and non-technical audiences

• Empathetic partner to customers & stakeholders, exhibiting high emotional intelligence

• Ability to work cross-functionally

• Strong aptitude for determining the optimal way to position product to users.

• Ability to execute against product vision, strategy and roadmap

• Innovative thinker and able to synthesize data from multiple sources to identify key unmet needs and solutions

• Strong technical and analytical skills

• Experience with agile software development processes

Required Qualifications

• 5+ years of combined applied analytics and product management

• 2+ years of experience working in an Agile framework and as a Product Owner/Manager

• 2+ years product development and related project teams in analytics in enterprise level environments

Preferred Qualifications

• 5+ years work experience

• Experience in Insurance, Healthcare, Retail, Tech or similar

• Experience with Jira (or similar platform)

• General data analysis experience (SQL, Python, etc.)

Education

Bachelor's degree or equivalent work experience

Pay Range

The typical pay range for this role is:

$132,250.00 - $260,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the companys equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Companys 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit (link removed)/benefits

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.