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Senior Protection Consultant London or Chichester


Mercer Marsh Benefits (MMB) is part of the Marsh McLennan family, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits.

MMB is a global leader in the health and benefits marketplace. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.

We are recruiting a Senior Protection Consultant to join our team, based either in our London or Chichester office.


What can you expect:


To develop and maintain a portfolio of Protection clients, by providing quality consulting advice and ongoing service

To ensure that revenue from this portfolio is profitable and to expand business lines and service delivery where appropriate

To manage and develop strong client relationships and win new business

To work pro-actively with internal teams to deliver client expectations in line with agreed client account plans


What you will be rewarded with:


We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.

Competitive Benefits Package including: 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.


We will rely on you to:


Identify business opportunities from client portfolio and your own network

Provide a service compliant with all procedures and Mercer Code of Professional Conduct and the FCA

Participate in appropriate internal forums

Maintain required industry and technical knowledge

Work with support team assigned to ensure the delivery of services to each client in line with Mercer standards

Compliance with Mercer and MMB systems

Manage client projects to successful conclusion

Compliance with sales process and tools

Where a Key Account is owned by a consultant, the consultant must adhere to all the protocols and goals as set out for the Key Accounts team

Retain and develop profitable client portfolio to include new clients/service lines

Build relationships with key decision makers

Win new mandates

Take overall responsibility for the delivery to the client of the agreed services

Consult with client to agree and document needs and objectives and ensure delivery of these objectives NEXT CAREER MOVE?

Hold periodic review meetings with client

Client action planning in conjunction with client team

Manage insurer meetings with clients

Ensure all clients have compliant engagement documentation, in line with agreed process

Agree and monitor client fee and service specifications to ensure continued profitability

Own personal and client financial targets

Maintain technical knowledge to the required standard

Work with client team to deliver a profitable seamless service


What you need to have:


Financial and Commercial acumen (including fee negotiation skills)

Related business experience

Achievement orientated

Consulting and relationship management skills

Technical, product and process knowledge

In depth Protection (group risk) and market knowledge is essential, with other healthcare and employee benefits knowledge being preferable

Inter-personal, communication and time management skills

Working knowledge of Microsoft Office What makes you stand out:

Excellent communication skills, both written and verbal

Attention to detail and strong organisational skills

Self-driven and motivated

A desire to provide exceptional customer service


What makes you stand out:



Excellent communication skills, both written and verbal

Attention to detail and strong organisational skills

Self-driven and motivated

A desire to provide exceptional customer service

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit (link removed). Follow Mercer on LinkedIn and Twitter. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin colour, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at (e-mail removed) Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one anchor day per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person