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Senior Specialist, Knowledge Management (China) Location: Jobcode: 2486470 Email Job
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ABOUT US
Bain & Company is a global consultancy that helps the worlds most ambitious change makers define the future. Across 65 cities in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster, and more enduring outcomes. Our 10-year commitment to invest more than $1 billion in pro bono services brings our talent, expertise, and insight to organizations tackling todays urgent challenges in education, racial equity, social justice, economic development, and the environment. We earned a platinum rating from EcoVadis, the leading platform for environmental, social, and ethical performance ratings for global supply chains, putting us in the top 1% of all companies. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.
WHO YOULL WORK WITH
Youll join the Product, Practice and Knowledge (PPK) department as part of the Knowledge Management team that supports a range of industry and capability practice areas in China. The global PPK group is a key function, which helps to identify, create, and leverage best of Bain content, expertise, and also helps Bain practice areas develop commercial strategies. The Knowledge Management team is critical to harnessing the best of our consulting staffs individual and collective expertise, making it possible for us to deliver extraordinary results for our clients.
WHAT YOULL DO
The role of China Senior Knowledge Specialist will be to focus on China knowledge codification & management, local product development, China business operations, and play a role as a go-to person for Greater China office inquiries related to internal knowledge.
Equip Partners in China and consulting staff with relevant expertise and resource recommendations
Provide value-added front-line support to case teams by sharing curated best of Bain content, experience and perspectives
Identify and connect experts within the Bain network to consulting teams
Collaborate with our Research and Data Service or Practice Centers of Excellence, to collectively provide consultants the best consolidated view of our internal and external knowledge
Develop and package summary documents and provide updated or bespoke analysis
Lead the capture and sharing of the practice knowledge base; Support with developing and deploying new content/products to cater with business needs
Capture and process knowledge onto the China intranet platform from client development and case team efforts
Coordinate with other Knowledge Lead to identify China content priorities and identify gaps in the knowledge base
Communicate with China case teams and practice affiliates to understand work and solicit most relevant content
Manage metadata to facilitate user searching
Package and codify our best thinking into insights
Collaborate with China team members to fill content gaps through new IP/product development and deployment
Manage and maintain the China Knowledge Cloud; ensuring our best materials are represented and shared
Oversee Knowledge Associate in managing and maintaining the knowledge base
Contribute to the development and execution of the China business strategy
Analyze, understand and interpret underlying drivers of practice performance
Support content planning and logistics for annual practice meetings
Drive practice affiliate engagement, including preparation for experience-sharing calls and publications
Support China Leadership Team with account planning and strategy review
Actively contribute to China office and broader PPK team
Participate in (and sometimes lead) global team trainings, group projects, experience sharing, mentoring, and other initiatives
Assign, review, and provide feedback on junior practice members work. Manage day to day workplan for junior team members and provide coaching and development
ABOUT YOU
Bachelors, Masters, or MBA degree from a premier college required with strong academic credentials
3+ years of professional experience with exposure to one or more of the following functional disciplines: business analysis, market research, knowledge management, consulting, product development and / or project management
Youre intellectually curious
You have strong analytical abilities and experience bringing innovative and outside the box approaches to problem solving
You enjoy working in a fast-paced and sometimes demanding environment, and you have the ability to juggle multiple priorities
Attentive to detail and very organized. Youre known for your high-quality work
You can self-motivate and work autonomously, while appreciating guided coaching and collaborative teaming
Superior customer service attitude
You keep a positive mindset and high levels of energy and enthusiasm
Strong communication and presentation skills. You can engage with senior business executives and team with colleagues across the globe and in different time zones
Strong proficiency in Microsoft Excel, PowerPoint, and Word
WHAT MAKES US A GREAT PLACE TO WORK
We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoors Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents.
Bain & Company
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