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Server System Engineer
Location:
US-AZ-Phoenix
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Greetings,
My name is Sham and I represent Virtual Networx Inc., a staff augmentation firm providing a wide-range of talent on-demand and Contingent workforce solutions. We have excellent domain expertise in all verticals. Repositioning professionals is what we do, and we do it very well. I am reaching out to you today as your profile matches an immediate job opportunity we have with our premier client

Role : Server System Engineer

Skills: Dell Servers

Location: Phoenix , AZ

Scope Details:


Resources will be doing the original server install, but the role will also involve ongoing server support and troubleshooting - including maintenance to call in any new parts; system management with Dell's tools (i.e. OpenManage and SupportAssist); etc.
Candidates need experience with current Dell PowerEdge generation servers, not Dell Blade servers.
--> AmEx is buying Rack Servers - mostly Generation 14 servers - 640, 740, 840, 940; they do have some Gen 13 servers as well.
Candidates need experience with rack server management, configuration, troubleshooting.

AmEx has gone from 0 to 400 Dell servers in a year. Since the Dell equipment is new to them, they don't know it or understand the tools and how they integrate, so they are frustrated with the level of support and want a resource onsite in each data center.
Resources will be an extension of AmEx's Server Team.
--> A candidate who is "TechDirect certified" would be a huge plus. Candidates will end up getting certified if they aren't already.
Candidates need experience with Dell EMC OpenManage Essentials - and Enterprise is the newer version of the tool AmEx is likely going to.
--> Repository Manager - add on to OpenManage - helps with inventory and patches systems in large groups.
Candidates need to have familiarity with upgrading systems in terms of firmware, BIOS, etc. to meet AmEx's standards.
---> Step 1: plug a cable into the server
---> Step 2: configure and update iDRAC - life-cycle controller that goes onto a Dell server that allows for monitoring, management, etc. - allows for remote deployments; deploying operating systems, adjusting code level, etc
Candidates need experience with Dell's SupportAssist technology ("phone home technology") and how systems monitor Dell servers.
Candidates need experience working with the customer on change management.

Please reach me at shamraj at virtualnetworx dot com or 469 209 6233

Virtual Networx Inc

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