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ServiceNow Admin Miami West Palm Beach or Juno Beach FL year con
Location: US-FL-Miami
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Role: ServiceNow Admin Locations: Miami, West Palm Beach or Juno Beach, FL Duration: 1 year contract Job Responsibilities: - Design, implement, and maintain ServiceNow Discovery schedules and jobs
- Configure and customize ServiceNow Discovery probes and patterns to identify and import new IT assets into the CMDB
- Monitor and troubleshoot Discovery jobs to ensure accurate and efficient data collection
- Ensure data integrity and accuracy in the CMDB by conducting regular data quality assessments
- Troubleshoot Discovery logs and data to resolve issues
- Collaborate with the IT Operations and Asset Management teams to identify and resolve data discrepancies
- Document processes and procedures related to ServiceNow Discovery and CMDB management
- Perform operational activities in support of configuration management policies and procedures
Qualifications: - 5+ years of experience in ServiceNow Discovery and CMDB management
- Strong understanding of ServiceNow Discovery and MID Server configurations
- Experience with scripting and automating discovery processes
- Knowledge of network protocols and operating systems
- Working understanding of ITSM and ITIL frameworks
- Excellent analytical, problem-solving, and interpersonal skills
- Ability to work independently and as part of a team
- Strong analytical, critical thinking and problem solving skills
- ServiceNow certification is a plus
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