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ServiceNow Administrator/Developer position is housed in the NCDIT. This role provides support for the states use of its ITSM system (ServiceNow) and NCDITs use of best practices supporting users needs while working with a team of ServiceNow professionals. This position will work in a matrix reporting environment and be required to manage multiple work streams, possibly supporting several initiatives simultaneously. This role reports to the NCDIT ServiceNow platform owner. Duties and Responsi