Our client is looking for a ServiceNow Administrator that will play a key role in the development, design and deployment of our ServiceNow platform including, but not limited to, the production (Incident, Discovery & Change) and others being developed (Service Catalog, Problem, Event and more). They are looking for a highly motivated, team player, who thrives in a fast-paced environment. Potential for permanent higher based on performance.



Responsibilities

 

• Completing admin tasks such as user provisioning, ticket research and responses.


• Handling reporting and maintenance activities.


• Integrating ServiceNow with tools.


• Monitoring, alerting and federate sources of CI data.


• Sharing and educating the team on updates and modifications regarding the platform.

Qualifications

 

• 2+ years ServiceNow administration experience in enterprise environment is required.


• Solid understanding of the application development life-cycle process, including requirement gathering and analysis, design, coding, testing, quality assurance, implementation, issue tracking, version control, deployment, and project management.


• Knowledge of and experience with web technologies, including JavaScript.


• Familiarity with LDAP, MS Active Directory, ADFS.


• ITIL V3 Foundation Certification preferred.