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Job Title: ServiceNow CSM & Custom Apps Implementation

Location: Atlanta, GA

Interview: Phone/In-Person

Duration: Long Term

Required Skills::

• Installation and configuration of CSM module.
  
• Setup auto assignment rules for submitted request
  
• Create 3 Dashboards (Executive, Manager, Worker)

Job Description::

• Configure and customize the Customer Service Portal that will be used by business partners and the general public to submit and review requests
  
• Configure Notifications to Requestor (if not anonymous), Assignment Group, and Assigned To.
  
• Configure Agent Workspace

Thanks.