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Configuration Management Database (CMDB) Analyst

Prussia, PA

1 Year

Minimum Qualifications:

• BA/BS degree or equivalent practical experience.
• 8+ Years of experience in ServiceNow CMDB Lifecycle management
• Data Quality Support
• Bulk Updates
• Relationship Mapping
• Class Owner Relationships
• Service Mapping and Discovery
• Continuous Improvement
• End-to-End Metrics
• Upgrade testing
• Report Creation
• Location Updates
• CMDB CI Creation
• CI Lifecycle
• Enhancements
• Workflow Design
• Onboarding new CI Classes
• Integration Support
• Continuous Improvement
• Form/Field Modifications