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Service Advisor Assistant Location: US-PA-Quakertown Email this job to a friend
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***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!*** Ciocca Chevrolet of Quakertown is seeking an Assistant Service Advisor to join our growing team! No experience required we will train! With 41 dealerships, 25 brands & 10 collision centers throughout Pennsylvania and New Jersey, dont miss out on an opportunity to grow with us! Why choose Ciocca Dealerships? - Competitive & industry leading pay scale
- Quarterly cash bashes to recognize top performers
- Proven career path, promotional opportunities
- Service & parts discounts
- Modern, state of the art technology & software iPads, alignment quick check machines
- Employee engagement events
- Volunteer and community service opportunities
- 401(k) Retirement Plan (with employer match)
- Employee Referral Bonus Program
- Paid Holidays & Paid Time Off
- Employee Assistance Program
- Medical, Dental, Vision, FSA, HSA plans
- Short/Long Term Disability, Life, Accident, Critical Insurance
Responsibilities include but are not limited to: - Greet and assist customers with any inquiries they may have
- Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
- Consult with the customer on applicable service specials
- Document declines for services and ask for follow-up on future service considerations.
- Keep customer informed on completion times, service expenses, and possible changes
- Build and maintain relationship with the customer
- Answer characteristic and operational questions regarding the customers vehicle
Qualifications include but are not limited to: - Customer relationship skills
- Strong communication skills to deal with customers and employees
- Proficient computer skills
- Positive, can-do attitude
- Detail-oriented
- Accounting experience preferred
With 41+ dealerships and growing, there are many opportunities for advancement. Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen. CIOCR123
Ciocca Dealerships
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