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Service Advisor Assistant
Location:
US-PA-Quakertown
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***WORK FOR THE LARGEST PRIVATELY HELD AUTOMOTIVE DEALER GROUP IN THE TRI-STATE AREA!***

Ciocca Chevrolet of Quakertown is seeking an Assistant Service Advisor to join our growing team! No experience required we will train! With 41 dealerships, 25 brands & 10 collision centers throughout Pennsylvania and New Jersey, dont miss out on an opportunity to grow with us!

Why choose Ciocca Dealerships?

  • Competitive & industry leading pay scale
  • Quarterly cash bashes to recognize top performers
  • Proven career path, promotional opportunities
  • Service & parts discounts
  • Modern, state of the art technology & software iPads, alignment quick check machines
  • Employee engagement events
  • Volunteer and community service opportunities
  • 401(k) Retirement Plan (with employer match)
  • Employee Referral Bonus Program
  • Paid Holidays & Paid Time Off
  • Employee Assistance Program
  • Medical, Dental, Vision, FSA, HSA plans
  • Short/Long Term Disability, Life, Accident, Critical Insurance

Responsibilities include but are not limited to:

  • Greet and assist customers with any inquiries they may have
  • Perform vehicle walk around and documentation of customer concerns to enable the Technician to properly diagnose and service the vehicle
  • Consult with the customer on applicable service specials
  • Document declines for services and ask for follow-up on future service considerations.
  • Keep customer informed on completion times, service expenses, and possible changes
  • Build and maintain relationship with the customer
  • Answer characteristic and operational questions regarding the customers vehicle

Qualifications include but are not limited to:

  • Customer relationship skills
  • Strong communication skills to deal with customers and employees
  • Proficient computer skills
  • Positive, can-do attitude
  • Detail-oriented
  • Accounting experience preferred

With 41+ dealerships and growing, there are many opportunities for advancement.

Ciocca Dealerships is an Equal Opportunity Employer. Employment is contingent upon completion of a background check and a negative pre-employment drug screen.

CIOCR123

Ciocca Dealerships

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