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Service Manager - Orlando, FL
Location:
US-FL-Orlando
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IMMEDIATELY HIRING!!! – APPLY TODAY!!! 

Goodyear owns and operates more than 580 tire and auto service centers nationwide.  We offer a fun, fast paced work environment, with competitive base pay.  Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.  At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions.  We offer fast track career advancement opportunities for hard working, team players who can deliver results.  If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!   

General Description:  

As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service.  You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today! 

Responsibilities will include, but will not be limited to: 

Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests 
Help drive and reach sales goals through guest interactions including tire and service sales 
Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests 
Responsible for contributing to the training and development of service department associates 
Articulate all warranties, promotions, and advertisements 
Utilize tools provided to make recommendations to guests based on manufacturing guidelines 
Maintain a clean and safe work and guest area 
Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.  
Basic Qualifications: 

Minimum 1 year of previous Automotive Service management experience 
Valid driver's license  
Must be at least 18 years of age 
No relocation is being offered for this position 
Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future 
Preferred Qualifications: 

Previous automotive service sales experience 
Previous automotive service experience 
Position Criteria: 

Strong work ethic; independently motivated to produce results with limited influence from others   
Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork 
Ability to review, analyze, and interpret information, identify problems, and make decisions 
Ability to read, understand, and follow procedures and guidelines 
Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays 
Commitment to following established safety policies and procedures 

Jennifer Bergman
Goodyear Tire & Rubber Company
200 Innovation Way Akron, Ohio 44316-0001
Akron, US 44316

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