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About the Job
You will be handling complete Service Salesforce account management, mapping and new requirement changes on a day to day basis. Should take the ownership on resolving the issues and helping out the team use Salesforce flawlessly.
Responsibilities
Creating a Salesforce account and completing the mapping.
On request updating the ticket queue and the agent list.
Building the reports in Salesforce.
Verifying the user mapping data.
Creating a dashboard view for the team.
Handling administrational tasks.
Must-Have Skills
At Least a year experience as a Salesforce administrator changes.
Knowledge on Salesforce Administration and Sales, Service cloud changes.
Excel formulas to validate the mapping.
Creating Dashboards and reports in Salesforce.
To use google sheets
VEDANTU INNOVATIONS PRIVATE LIMITED
