Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

Level 1 Tech: Onsite Technician

REQUIRED SKILLS:

• Excellent communication & soft skills. Super Professional & very detail oriented.


• Google / Azure experience


• 2 years + Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support,


• Strengths: Collaboration, Organization, Communication, Self-Starter, Flexible


• Additional Device Knowledge - some combination of Desktops, Laptops, Chromebooks, Printers, Interactive Displays

DESIRED SKILLS (nice to have, not required):

• A/V or Audio knowledge/experience


• Networking Knowledge

RESPONSIBILITIES:

• Perform re-imaging; troubleshooting, desktop imaging and configuration


• Provide direct on-site problem resolution for both on and off-warranty systems.


• Google / Azure shop


• Install desktop hardware and software.


• Install and configure printers and specialized peripherals.


• Workstation and desktop software management for all non-terminal clients


• Troubleshoot and repair workstation hardware, monitors, projectors, printers etc.


• Basic workstation OS integrity troubleshooting and re-image if necessary


• Troubleshoot and support end-users of the Administrative, Instructional and Library systems in terms of problem solving.


• Troubleshoot office and academic software, install software on local machines, user profiles and update software when applicable and prepare equipment for power point presentations.


• Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing.


• Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past.