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Today, the SUBWAY brand is the world's largest submarine sandwich chain with more than 44,000 locations around the world. We’ve become the leading choice for people seeking quick, nutritious meals that the whole family can enjoy. We serve our clients through our various locations in Burnaby, Surrey, Coquitlam, Vancouver, and Port Moody. Currently, we are looking for a flexible, experienced, and enthusiastic Shift Supervisor to deliver outstanding customer service skills to our customers. Applicant should be eager to lead, have ownership in what they do, and be able to create smiles on the face of our customers. We want to hear from you if you know how to support a growing team while growing a business.

Employer Information

Company Legal Name: Dhanti Investments Ltd.
Company Business Name: Subway
Business Address: 8424, 172 Street, Surrey, BC, V4N 3G4

Position Description

Position: Shift Supervisor
Type of employment: Full-Time, Permanent
Number of Positions: 1
Anticipated Start Date: As soon as possible
Work Location: 5218, Joyce St, Vancouver, BC, V5R 6C9

Salary and Benefits

Salary: $20.00 per hour
Overtime and Vacation Pay
Stable & full-time employment
Work-life balance through the flexible and accommodating work environment
Night shift premium
Paid Meals
Flexible schedules
Career advancement opportunities

Job Responsibilities

• Responsible for the overall day-to-day supervision and operation of assigned location, including staff management, food safety, guest services, sales, and food quality.
• Facilitate team meetings to coordinate daily operations and communicate any relevant updates. Also, participate in management meetings to stay informed about company policies or changes.
• Follow the company's policy and procedures, adhering to company standards to ensure all operations are in line with corporate expectations.
• Ensure health and safety regulations are followed as per the company's standards, including maintaining the cleanliness and sanitation of the workplace.
• Accountable for training and motivating staff and fostering a positive and efficient work environment.
• Coordinate with other shift supervisors and management to ensure seamless transitions between shifts, maintaining operational continuity.
• Estimate and order ingredients and supplies required for food preparation, controlling inventory by maintaining records of stock, repairs, sales, and wastage.
• Address any maintenance or repair issues that arise during the shift, notifying the appropriate person as needed to ensure the ongoing functionality of the operation.
• Resolve customer complaints and special requests in a timely, friendly, and professional manner, ensuring high-quality guest services.

Job Requirements

• Completion of a college program in food service administration, or hotel and restaurant management or 1 -2 years of experience in the food service sector.
• Excellent written and oral communication skills.

Additional skills we are looking for

• To be driven and not afraid to take decisive action.
• Good supervisory skills and a strong understanding of customer service are a must.
• Ability to manage a team to achieve common goals.
• Highly organized and efficient, working well under pressure.

How to apply?

If you're ready to take your career in the food service industry to the next level, we encourage you to apply for our Shift Supervisor position today. You can send your resume to subway.dhanti@gmail.com or apply in person at 5218, Joyce St, Vancouver, BC, V5R 6C9. We look forward to hearing from you!