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Citeline is one of the world's leading providers of data and intelligence on clinical trials, drug treatments, medical devices and what's new in the regulatory and commercial landscape. Relying on us to deliver vital advantage when making critical R&D and commercial decisions, our customers come from over 3000 of the worlds leading pharmaceutical, contract research organizations (CROs), medical technology, biotechnology and healthcare service providers, including the top 10 global pharma and CROs.

From drug and device discovery and development to regulatory approval, and from product launch to lifecycle management, we provide the intelligence and insight to help our customers seize opportunities, mitigate risk and make business-critical decisions, faster. As the pharma and healthcare sector faces unparalleled upheaval, customers rely on our independent advice, enabling them to cut through the clutter and make sense of changing drug development, regulatory and competitive landscapes.

Now, Citeline is proud to be a part ofNorstella, an organization that consists of market-leading pharmaceutical solutions providers united under one goal: to improve patient access to life-saving therapies. Within this organization, Citeline plays a key role in helping clients connect the dots from pipeline to patient.

About the role:

The Sitetrove Analyst role is broadly responsible for supporting daily editorial content operations, ensuring the quality and integrity of the Sitetrove database, providing unparalleled research support to clients and supporting consulting/ad-hoc projects as necessary. These objectives are achieved through a solid understanding of the standard operating procedures and business rules of the database and various drug and clinical trial intelligence sources, collecting key site data, conducting additional research, and devising basic database search strategies for clients, and performing basic data analysis.

Content Production

• Support Sitetrove analyst team in maintaining a real-time and accurate site database
• Review, update, and add trial investigator and site records based on publicly available information, including but not limited to clinical trial registries, company press releases, medical literature/conferences, and other web-based information sources
• Acquire and apply deep understanding of and competence in internal content management systems to master database functionality and all processes related tocontent creation and maintenance
• Analyze and manipulate data to aid in content operations
• And other duties as assigned

Client Support

• Provide clients with timely, coherent and accurate Sitetrove research support
• Conduct primary/secondary research, assist with database global search strategies and perform basic data analysis.
• Apply knowledge of site identification, study feasibility, regulatory actions, pharmaceutical drug development and clinical trials to provide highest quality data and support to clients
• Create client-ready deliverables in Excel, Word, PowerPoint and/or PDF formats
• And other duties as assigned

Team Support

• Actively participate in team meetings
• Learn roles and responsibilities of team and overall organizational structure of Citeline
• Attend role-specific training workshops as requested
• Support team during absences
• Perform other miscellaneous duties as assigned

The guiding principles for success at Norstella:

01: Bold, Passionate, Mission-First

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.

02: Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesnt. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.

03: Kindness, Empathy, Grace

We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.

04: Resilience, Mettle, Perseverance

We will persevere even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05: Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Requirements

• Bachelor's degree (preferably in a life science)
• 2+ years of experience at a pharmaceutical/biotech company, consulting/research firm, CRO, or clinical/academic research site
• Familiarity with drug development and clinical trial process a plus
• Impeccable attention to detail and accuracy
• Strong internet research skills
• Ability to use sound logic to edit, manipulate and analyze different types of data
• Good organizational, time management and priority setting skills, and the flexibility to multi-task in a fast-paced environment
• Ability to think critically, work independently and follow instructions.
• Ability to work collaboratively within a remote-based team
• Working knowledge of Microsoft Excel, Word and PowerPoint
• Excellent written and verbal English skills

Bonus points if you have experience in recruitment or are fluent in multiple languages.

Travel: Occasional

Location: USA (Remote)

Benefits

Employee experience is very important to us. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

• Medical Benefits, Dental Benefits, Vision Benefits
• Flexible Spending Account (FSA), Health Savings Account (HSA)
• Basic Life and Personal Accident Insurance, Basic Disability Insurance, Voluntary Group Life Insurance, Voluntary Personal Accident Insurance
• 401k Plan with Employer match
• Paid Time Off (PTO) 10 Company Holidays, 15 Vacation Days, 2 Floating Holidays, Birthday Day and 4 Volunteer Days

The expected base salary for this position ranges from $55,000 to $65,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

Citeline is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, were just as excited about you.

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