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Position Summary:

The Store Manager is responsible for overseeing all store activities. This includes managing procurement, sourcing, inventory management, logistics, customer service, contract compliance, and special ordering activities at his/her assigned base. The Store Manager oversees management of the team and ensures the Store meets key performance indicators, such as inventory levels, on-time deliveries, customer satisfaction, and regular meetings with our customers.

Essential Duties and Responsibilities:

• Manages team by:

• Ensuring that the department is adequately staffed with properly trained personnel.
• Making or approving decisions for department employees regarding employment, performance ratings, promotions, salary recommendations, transfers, and terminations.
• Resolving personnel problems, particularly those of a more complex nature.
• Guiding and advising supervisors in the more complex phases of work.
• Motivating employees and maintaining a high level of morale.

• Organizes and oversees the schedules and work of assigned staff.
• Manages all activities within the Base Store. Acts as the primary point of contact with the customer and works in conjunction with the Program Director to ensure all contractual requirements are met.
• Meets regularly with Military Leadership to provide updates and support planning activities
• Works closely with suppliers and with logistics partners to ensure best pricing and delivery
• Develops monthly sales plans to support corporate projections and implements direct sales activities to meet company quotas
• Generate quotes for customers, provide product expertise, and assists in identifying optimal funding vehicles
• Works with corporate purchasing, accounting, and warehouse support teams to ensure on-time delivery of customer orders
• Provides outstanding customer service, including regular follow-up on closed sales to verify delivery and quality were as promised
• Calls on customers both in person in via telephone to identify and develop new business opportunities
• Resolves customer issues promptly and accurately in a manner to retain and promote customer loyalty.
• Maintains a clean, safe, and organized warehouse and workspace
• Provides back up support for other store functions, as required.
• Performs other duties, as assigned.

Experience, Education, Certifications:

• Must be a US citizen
• Must be able to pass DOD background check
• 1-2 years warehouse experience.
• 2+ years customer service experience
• Certified Forklift Operator
• Military Experience a plus.

Competencies:

• Excellent interpersonal, written, and verbal communication skills.
• Leadership skills
• Desire to work in a fast-paced, organized, and positive warehouse environment.
• Attention to detail and time management.
• Ability to work independently as well as in a team environment.

Computer Skills:

Microsoft Office Suite, Google Docs, NetSuite a plus

Physical Demands:

• Ability to lift, push and slide material/packages weighing up to 50 pounds.
• Must be able to stand & walk for up to 8 hours a day.

Equal Opportunity Statement:

Noble provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other protected category in accordance with applicable federal, state, and local laws. Noble complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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