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Job Description
Amazon Global Store is looking for a seasoned System Development Engineer, who has strong hands-on experience in managing incidents, operational issues and driving operational excellence for large-scale services/systems.
Amazon Global Store enables cross-border customers to purchase products on Amazon Marketplaces with guaranteed shipping and import duty fees. We seek to provide a customized experience that allows customers anywhere in the world to buy products from all of Amazon marketplaces. Our mission is to provide a one-stop shopping experience to international customers that includes:
1. Build solutions that reach customers all over the world, providing them with a world class shopping experience in their local language, payments, and currencies
2. Work across all tiers leveraging Service-Oriented Architecture, mobile platforms, user experience, analytics and data mining
3. Drive customer experience technology for supporting customers all over the world.
4. Work closely with the business to figure out innovative solutions to help improve the customer experience.
Key job responsibilities
1. Provide engineering solution for ongoing issues, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.
2. Work on maintenance driven coding projects, production migration, primarily in python scripts, web technologies, and Java based projects.
3. Read and understand complex application code and make code fixes to resolve support issues
4. Software deployment support in staging and production environments.
5. Develop tools and automate manual operational tasks and easy maintenance of our services.
8. Work with remote product management (China) teams for handing-off or taking over feature/system enhancement and to create a team specific knowledge base and skill set.
We are open to hiring candidates to work out of one of the following locations:
Chennai, TN, IND, - 4+ years of non-internship professional software development experience
- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby - Experience utilizing AWS cloud solutions in a DevOps environment
- Experience working in an Agile environment using the Scrum methodology
- Experience in automating, deploying, and supporting large-scale infrastructure
Employement Category:
Employement Type: Full time
Industry: BPO / Call Center
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Sys Dev Eng (Contract), Global Store
Amazon
