SUMMARY

The Systems Administrator is responsible for keeping all servers, workstations, and the entire network infrastructure in good working order. The IT Manager will also ensure compliance to all regulatory requirements (ITAR, NIST, etc.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains all Servers and Workstations and keeps in good working order


• Ensures compliance to regulatory requirements


• Ensures security measures are functional and up to date


• Advises on the need for new equipment (servers, phones, workstations, etc.)


• Responsible for developing and insuring compliance with internal policies


• Plans, assigns, coordinates and manages the support, dispatching, and scheduling of staff and functions.


• Develops, implements and evaluates plans, policies, and procedures to achieve department goals, objectives, and productivity standards.


• Operates the department within the approved staffing and expense budgets in accordance with the Predetermined Profit Plan.


• Prepares a variety of reports as defined for the analysis of productivity and profitability.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• B.S. degree or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience as a Network Administrator.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MEASURES OF PERFORMANCE (KPI’S)

This position will be evaluated against the following criteria:

• Average time tickets are open


• Number of open tickets


• Overall budget utilization


• Amount of company down time (phones, computers, etc.)

Equal Employment Opportunity Policy

OptiPro Systems, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.