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Next Phase Solutions and Services is seeking a skilled Systems Analyst who can proficiently deploy, maintain, and provide support for information technology and systems that align with the organization's business objectives and adapt to growth. The ideal candidate should possess outstanding analytical, problem-solving, and communication skills and a passion for continuous learning. Moreover, we seek a self-motivated professional who excels in a team-oriented setting.

Requirements

• Front-facing customer engagement skills with the ability to lead customer meetings and create professional materials
• Communicates directly with onboarding groups via email and Slack and manages the relationships with primary POCs for these groups
• Runs all onboarding meetings (weekly for each onboarding entity), keeps detailed notes of actions from meetings, sends to the group following these meetings
• Maintains and updates various onboarding trackers in Confluence daily/weekly
• Experience performing software testing.
• Experience performing application setup/configuration and debugging issues with applications users
• Assists with weekly reporting to include the Onboarding & Tools report and Weekly status report that is sent to the client
• Provides support to Program Managers with various activities as needed examples include notes, research on data sets, creating process flows and documentation
• Ability to manage multiple tasks and prioritize workload based on the needs of the client
• Ability to deal with ambiguity and frequent changes in priorities
• Ability to work with minimal supervision
• Excellent technical writing skills and proven experience in systems with complex requirements
• Excellent teamwork and interpersonal skills with the ability to team with others to meet project objectives
• Understanding of the system development lifecycle as implemented with Agile; SAFe knowledge a plus

Education/Experience

• One (1) to Three (3) years of customer experience with a bachelors degree in Computer Science (C.S.) or Software Engineering. Related fields (e.g., Engineering, Mathematics) may be relevant if the programs contain, at minimum, a concentration of courses in foundational C.S. areas.
• Open to eager CompSci graduates with one (1) year of experience and relevant coursework and internship experience in the software development process (i.e., requirements analysis, software design, implementation, testing, integration, deployment/installation, and maintenance) and programming.

Please take note of the following important information regarding this job opportunity:

• To be considered for this position, you must be a U.S. citizen or authorized to work in the U.S. for at least three (3) of the last five (5) years.
• You must be able to obtain a U.S. Federal government client badge and successfully pass a government Public Trust background investigation.
• Please note that visa sponsorship is not available for this position.
• This job requires residency in Maryland or Northern Virginia and is partially remote (two days a week).
• Unfortunately, a fully remote schedule is not available.
• As a condition of employment, we require candidates to be fully vaccinated against COVID-19.

We offer a competitive salary, a comprehensive benefits package, and ample professional growth and development opportunities. If you meet the above requirements and are interested in a challenging and rewarding career, we encourage you to submit your application for consideration.

Please note that the pay range for this job level serves only as a general guideline and is not a guarantee of compensation or salary. Other factors considered when extending an offer include job responsibilities, education, experience, knowledge, skills, abilities, internal equity, alignment with market data, applicable bargaining agreements (if any), and other laws.

ABOUT NEXT PHASE SOLUTIONS AND SERVICES, INC.

Innovation. Its What Defines Us.

Next Phase Solutions and Services, Inc. provides insights and solutions for healthcare, engineering, and science research. Next Phase commits to creating an environment where our employees achieve their full potential, increase productivity, and expand their professional and personal horizons. We look for bright, innovative people who achieve results, understand the importance of being productive and supportive team member, and prioritize customer satisfaction. Next Phase leadership is looking for new leaders, scientific and technical subject matter experts, and technically savvy people interested in putting forth the effort and commitment needed to grow our company.

Will you join us to share in the success?

At Next Phase Solutions and Services, Inc., we believe in equal employment opportunities for all our employees and applicants. Discrimination and harassment of any kind are strictly prohibited, and we do not consider factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression in our hiring decisions. We fully support and uphold these fundamental rights protected by federal, state, and local laws.

Benefits

We offer a competitive total compensation and benefits package. Benefits include, but are not limited to:

HEALTH AND WELLNESS BENEFITS

• Medical Insurance (three healthcare plans to choose from), Dental Insurance, and Vision Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Company-sponsored Wellness Program

PERSONAL INSURANCE BENEFITS

• Company-paid Life Insurance
• Company-paid AD&D Insurance
• Company-paid Short-term and Long-term Disability Insurance

PAID LEAVE

• Competitive paid-time-off programs
• Paid holidays
• Paid Maternity leave for mothers recovering from the birth of a child

RETIREMENT

• 401K plan with 5% employer contribution (employee contributions are not required to receive 5% employer contribution)

PROFESSIONAL DEVELOPMENT

• Employees are reimbursed for professional development activities including classes, books, technical certification/testing fees, professional dues/subscriptions, professional licenses required for a position

PET INSURANCE

• Choose from two options to help keep your pets happy and healthy