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Systems Support Mobius
Location: US-NC-Charlotte
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For a financial client we need Systems Support Mobius. This position is based in REMOTE EST/CST. We are Primarily looking for W2 Candidates and not looking for Third Party Candidates. Responsibilities: Work on Production issues and to provide timely diagnostics, recommendations and resolution. Interface with upstream and downstream applications and business operations teams on issues and problems. Identify areas of improvement in end user support, implementing automation and monitoring Able to interpret and appropriately triage IT issues reported by users Create monitoring dashboards and individual monitoring tests to ensure timely notification of production issues Learn new technologies as requested Participate in an on-call rotation and respond to after hours issues as needed. Required Skills 3 or more years working with Enterprise Content Management (ECM) Systems - Mobius preferred 3 or more years working with Windows and Linux Operating Systems 3 or more years working with Oracle Databases. Proficiency with scripting and automation - ie Batch, Postman, or Powershell Proficiency in troubleshooting and root cause analysis (RCA) of complex technical issues. Development support experience in Java using Spring Framework platform Development support experience in Microservices using containerization and cloud technologies. Proficiency with monitoring and alerting tools such as Splunk, Dynatrace or Grafana Preferred Skills: Experience with ITIL applications such as ServiceNow Proficiency with Webserver technology, Apache Tomcat preferred Experience with Mainframe Experience with network load balancing such as F5 Experience with creation and administration of Sharepoint and Confluence Ability to handle complex operational tasks and recommends processing and technology changes Ability to work with multiple business and IT partners in a production support and/or development role Detailed oriented and collaborative
Adroit Software, Inc.
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