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Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.

Title: Team Leader II

Work Location: Detroit, MI 48243

Duration: 6 Months

Job Type: Contract

Work Type: Hybrid

Dept: Group Administration

Job Description

Engagement Description

Responsible for planning, coordinating and supervising assigned departments(s)/area(s) to ensure an efficient and cost-effective area of responsibility in accordance with established corporate and departmental policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Supervise and promote the professional development of assigned staff through selection, development, and exploration of more effective methods of managing projects and time.
Research, (internally and externally), initiate, and plan strategic changes in assigned department(s)/area(s) to optimize technologies and personnel.
Recommend and assist in acquisition of technology and other tools or equipment and resources to optimize departmental performance and output.
Prioritize and assign work to employees and initiate corrective measures to resolve problems, including scheduling or adjusting overtime requirements as necessary.
Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
Administer and adhere to Corporate and departmental policies, practices and procedures.

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree in related field preferred.
A minimum of 90 college credits is required.
Five (5) years of Client and/or related field experience including at least two (2) years of experience in a leadership role.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

TekWissen Group

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