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Team Leader - Marketing Location: IN-Ahmedabad Jobcode: indigojobs_646388 Email this job to a friend
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Job Descriptions: - Lead and inspire a team of Officers to deliver excellent levels of individual/team performance and customer satisfaction Managing Inbound & Outbound call center Operations Train Work Force Management Effectively manage Call Centre Operations ( Inbound and Outbound ) by ensuring SLAs, Talk time, Hold time, Accurate Information with TATs Ensure Zero Abandon Calls Work closely with Training, Service Delivery, Quality and IT teams to pass on client feedback Develop Call Centre officers to take up next roles as Advisors, Counsellors and Back Office roles. Employement Category:Employement Type: Full time Industry: Others Role Category: Equity Research Functional Area: Not Applicable Role/Responsibilies: Team Leader - Marketing
Miracle Consultancy
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