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At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.
We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee.
So, what are the benefits?
- We can offer a great tailored healthcare plan inc dental & eyecare.
- A 401K with an employer match.
- 144 hours PTO holiday plus bank holidays.
- Excellent opportunity for career advancement within a growing organisation, which is moving into a new state-of-the-art building early 2024.
- Recognised as one of the Best Companies to Work for in the UK, by Best Companies.
About the role
Join our customer support team in Greenville where you will be the first point of contact providing advice and technical support to our customers. Our incredible product support team are experts in troubleshooting with installers and are hands on with our products and technology from day one.
- Delivering accurate technical product support to installers or customers via phone, email, or webchat.
- Handling any sales or returns process requests
- Troubleshooting, diagnosing, and resolving installation issues in a timely manner
- Working closely with other teams within Paxton to trial and test new products or features
The right attitude is more important to us than your skills or experience. If youre excited about a role but your existing experience doesnt match up with every element of the job description, we encourage you to apply anyway(link removed)>
We want to collaborate with you and hear your ideas, most of all, we want people to enjoy the journey with us.
Paxton Access
