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Job Title: Technical Support

Location: Auburn Hills, MI

Job Type: 12+Months Contract / Full Time

Job Description:

• Review, analyze, and evaluate various systems operations.
• Documents, tracks, and monitors the problem to ensure timely resolution.
• Performs advance root cause analysis and develops checklists for typical problems.
• Provide technical support on a variety of issues.
• Escalate problems to next level support professionals when necessary.

Requirements:

• Bachelors Degree (Supply Chain or Packaging preferred).
• 3 years experience in material handling / container management processes within manufacturing environments.
• Demonstrate excellent ability to support, review, analyze, and evaluate various systems operations.
• Demonstrate ability to communicate to all user community in written and verbal form.