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Technical Support Representative Location: PH-Lahug Jobcode: tznjfh Email Job
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Qualifications
2nd year College Undergrad (No back subjects)= No experience needed HS/SHS Graduates with 6 months BPO experience Average communications skills Willing to work onsite Amendable to any given schedule A team player Can work ASAP Job Description
- Main contact of customers for 1&1 support - Improve weekly and monthly performance based on feedback from the team supervisor. - Proactively inform and report to the supervisor for support related issues - Recommend solutions to customer issues and concerns - Attend coaching sessions and participate in organizational activities - Interact with team members and other departments within the company - To be customer service oriented and to ensure customer satisfaction - Continuous pro-active effort towards improving customer satisfaction and our internal procedures. Join and enjoy the following benefits:
-Allowances
-Night Differentials
-HMO
-Leave credits
-Easy accounts
-Competitive salary
-Healthy working environment
-Free coffee
-Free water
-Accessible work locations (within cebu city)
-State of the art facilities (gym, karaoke, pantry)
-Career growth
-Amazing opportunities
-Fun activities
Eteam Workforce Private Corp.
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