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Technical Support Representative
Location:
US-CA-Santa Monica
Jobcode:
ebe18e5e164f09d55efce4d8561765f2-122020
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Do you have a passion for innovation? Are you excited to leverage cutting edge technology to solve big business problems?  If your response to those questions is “yes”, we would love for you to join us! At OrangePeople we consult for some of the most prestigious brands in the world. But more importantly, our consultants have a voice in the vision and future of the company. At OrangePeople, our focus is people. It’s right there in our name.



Responsibilities:




  • Provides basic technical support and assistance to clients.  

  • Addresses and response to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. 

  • Possesses a basic understanding of the organization's products and services, but escalates more complex inquiries. 

  • Works under the close direction of senior personnel in the functional area.

  • Possible weekend work to help with moving computers, however, a candidate will be given ample time as to when weekend work is scheduled. 




Skills: 


  • Technical support, break/fix.  

  • Installs. Computer disconnects, Move computer hardware from one desk to another and reconnects. 

  • Able to lift 40 lbs

  • A+ Cert  6 - 9 years





 


Orange People

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