Report this job

---

What is the problem? *

Incorrect company
Incorrect location
Job is expired
Job may be a scam
Other

Description:

Create, Reviews & maintains Business Technologies (IT) Policies, Documentation & Communications. Works to create and update internal documentation, SOPs, policies and support documentation.

A steward of all documentation that Business Technology manages and will ensure that it has a set schedule for review and update. Will communicate changes to the internal teams and ensure all customer-facing documentation is updated and linked to all relevant policies. Will work with internal teams and security to ensure process and documentation are updated and implemented within an agreed timeframe.





Responsibilities:
Maintain a schedule to review and update internal and customer-facing documentation (SOP, Support, Process)
Compare and reconcile internal, customer-facing process and documentation
Change Management - Documentation & Process
Documentation of workflows and processes that relate to security and audit standards
Drive documentation and process improvement in a dynamic organization
Help create and maintain a SOP and support infrastructure


Requirements:
2-4 Years of Process and Technical Writing

Prefer to have:
Confluence experience
MetricStream OR other GRC platform experience