We are seeking an enthusiastic and motivated Technical Support Intern to join our team. As a technical support intern, you will assist with providing support to our customers, troubleshooting technical issues, and learning about the latest technology and industry trends.
Job Responsibilities:
Respond to customer inquiries.
Assist with diagnosing and resolving technical issues.
Document and track customer interactions and resolve issues.
Collaborate with cross-functional teams to resolve customer issues.
Participate in training and development opportunities.
Content Sourcing and Uploading (WordPress):
Source relevant technical content, such as product manuals, guides, FAQs, and troubleshooting tips, from internal resources.
Format and organize content for optimal presentation on our WordPress-based website.
Upload and publish content using WordPress, ensuring proper categorization and tagging.
Job Requirements:
Currently enrolled or have finished in computer science, engineering, or any related field of study.
Basic understanding of hardware, software, and networking concepts.
Excellent verbal and written communication skills.
Ability to work independently and in a team environment.
Excellent problem-solving and time-management skills.
Strong attention to detail.
Benefits of this Internship Include:
You gain real-world work experience at an internationally reputable high-tech company.
Learn real-world knowledge, work ethics, and team spirit.
3 certificates upon successful completion of the Internship.
It is short & convenient: you can work from anywhere, which makes you much more employable and competitive in the job market.
Note: this is an unpaid internship.
If interested send resume to with the subject as (Attn:Isaiah Webster)