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Technology Support Specialist Location: US-AZ-Chandler Email this job to a friend
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Position Description May be required to work weekends. - 50% -Provides specialized support for Microsoft and Apple computers and responds to generated technology issues. Maintaining, operating, repairing and/or installing computers, software and/or peripheral equipment.
- 20% - Maintains system inventory, documentation, storage, and security of equipment; make recommendations for ordering parts.
- 10%- Creates user documentation and updates procedures.
- 10% - Support audiovisual events
- 10% - Assist TSS/MS department with office moves, phone installation, security patch and other areas as assigned
Skills Required - 50% - Provides specialized support for Microsoft and Apple computers and responds to generated technology issues. Maintaining, operating, repairing and/or installing computers, software and/or peripheral equipment.
- 20% - Maintains system inventory, documentation, storage, and security of equipment; make recommendations for ordering parts.
- 10%- Creates user documentation and updates procedures.
- 10% - Support audiovisual events
- 10% - Assist TSS/MS department with office moves, phone installation, security patch and other areas as assigned
Skills Preferred Experience Required - High School Diploma or GED and three years of experience with desktop user support or technical support for equipment, networks, systems, telecommunications, or technology security, appropriate to assignment.
- 1. Experience with BMC Remedy, or similar ticketing software.
- 2. Experience with Symantec Ghost/Altiris Deployment Suite
- 3. Experience with Windows 10 and Mac OSX Scripting
- 4.) Experience with JAMF
Education Required - High School Diploma or GED and three years of experience with desktop user support or technical support for equipment, networks, systems, telecommunications, or technology security, appropriate to assignment.
Arete Technologies Inc
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