JD for posting - Customer Tele-caller Intern

Customer Tele-caller Associate - (link removed)

Sawara Solutions Pvt ltd

Experience - 0.6 to 1 Year

Location: Bangalore

Stipend:-8-10K

Job description

Roles and Responsibilities

Hello Everyone,

Please go through the below details regarding an opening in (link removed) for Customer Tele-caller Associate, Bangalore

About Us

Promilo is Indias 1st innovative platform which Pay to Browse

It is a B2B SaaS start-up that enables to accelerate the business appointment funnel of the companies. Were advertising platform which connect both user & advertiser. User will be able to book an online appointment based on their interests with the advertiser, without compromising their data privacy and get rewarded for sharing their data and time. Were registered and recognised by Start-up India, Start-up Karnataka & MSME company. To know more - Visit - (link removed) or watch this video - (link removed)

Role: Corporate Sales

Required Educational Qualification: Any UG or PG

Desired Experience: 0.6 - 1Year

Roles & Responsibilities:

Job description

Job Objective:The objective of this role is to pass the information to the already registered members of the platform via calling.

• Connect & engage with the registered users (link removed) via a calling process
• Talk about the usability of the platform & ask the user to register
• Achieve targets by app download off the users.
• Maintain call quality standards as per defined matrices
• Out-dial 50-75 customers daily. Liaison with customer for up selling and cross selling.
• Handle customer queries.
• Manage and resolve customer complaints.
• Follow communication procedures, guidelines and document all call information

Required Skills:

• Good communication skills
• Active listening skills
• Strong convincing skills
• Client handling skills
• Fluency in English & Hindi

Desired Skills:

• Prior experience in inside sales/business development/voice process will be preferred
• Solution oriented with elective problem-solving skills
• Knowledge of various online portals will be an added advantage
• Prior experience in sales tele calling would be preferred.
• Must be willing to work from office: (Bengaluru Kammanahalli)

Role: Sales Support & Operations - Other

Industry Type: Internet

Functional Area: Customer Success,Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success

Education: Any Graduate

Please mention the subject line: Customer Tele-caller Associate

Keep Skill: marketing, Sales, Outbound Sales, Tele-calling, Back Office, Operations, Backend Operations, Call Centre, Inbound Calls, Customer Sales Associate, Outbound Calling, Customer Service, Tele sales, fresher, telemarketing, Client servicing, cold calling, Inside sales, English, Hindi