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Title: Telecommunications Technician 3 The primary work location(s) will be at 701 W 51st Street, Austin, TX 78751. The worker will work remotely. Candidates must be within the State of Texas. Out of State candidates will not be considered Applicant will be performing the duties for implementation, migration, and support of HHS new Hosted Faxing solution from our current RightFax platform. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Years Required/Preferred Experience 8 Required Performing day-to-day administration, maintenance, standards/ policies and operational features/functions of digital fax system, including management and monitoring of associated service and support contracts, service level agreements, and performance m 8 Required Overseeing data collection, development of usage, trend, and cost analysis reports for individual, departmental, and agency use. 8 Required Analyzing data and making key decisions on the architecture of digital fax systems including deployments, change management, disaster recovery, performance optimization, incident support, training, automation and systems availability. 8 Required Developing and implementing strategic and tactical plan across IT administrators and resource owners. Working closely with external vendors and professional services groups, as needed to resolve issues, upgrade, optimize or implement solutions.