GraphicEnd is looking to hire Telemarking and front desk to join our team. 

It’s a Full-time job from 8am to 4:30pm

The Location at Port America Pl, Grapevine, TX 76051-4189, United States

If you are interested send your resume to (e-mail removed) Or (e-mail removed) 

Responsibilities:

• Identifies prospects by reading telephone and zip code directories and other prepared listings.


• Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.


• Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.


• Completes orders by recording names, addresses, and purchases; referring orders for filling.


• Keeps equipment operational by following manufacturer's instructions and established procedures.


• Secures information by completing data base backups.


• Maintains safe and clean working environment by complying with procedures, rules, and regulations.


• Maintains operations by following policies and procedures; reporting needed changes.


• Contributes to team effort by accomplishing related results as needed.


• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)


• Greet and welcome guests


• Answer questions and address complaints


• Answer all incoming calls and redirect them or keep messages


• Receive letters, packages etc. and distribute them


• Prepare outgoing mail by drafting correspondence, securing parcels etc.


• Check, sort and forward emails


• Monitor office supplies and place orders when necessary


• Keep updated records and files


• Monitor office expenses and costs


• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements

• Proven experience as front desk representative, agent or relevant position


• Familiarity with office machines (e.g. fax, printer etc.)


• Knowledge of office management and basic bookkeeping


• Proficient in English (oral and written)


• Excellent knowledge of MS Office (especially Excel and Word)


• Strong communication and people skills


• Good organizational and multi-tasking abilities


• Problem-solving skills


• Customer service orientation


• High School diploma; additional qualifications will be a plus