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Telesales/telemarketing Executive
Location: IN-Hyderabad
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Job Description - Makingalargevolumeofcalls/emailstoexplainthecompanysproductrange.Thepersonshouldbe abletogeneratenewleads,coordinateorderdetailsbetweenthecustomer&factory,showingcustomeraroundour experiencecenterandfillrelevantsalesreports.Respondingtocomplaintsfromcustomersandgiveafter-sales supportwhenrequestedisalsoamust.
- Responsibilities: Makingahighnumberofcallsandsendinghighvolumesofemails Convertingcallsintoorderconformationandfollowupwiththefactoryfor dispatchandinstallation(link removed)> Monitorandmaintainthecustomerdataintherequiredformats. Respondingtocustomercomplaintsandensuringtheyarerectifiedatthe earliestwithin24hours. Followupforpaymentfromcustomersontimetoensureefficientfunctioning Informclientsofunforeseendelaysorproblems Monitortheteamsprogress,identifyshortcomingsandpropose improvements. Handletheprocessingofallorderswithaccuracyandtimelines. Maintainingcustomersatisfactionandfeedbackforms Anyotherresponsibilityasassignedbythemanagement.
- RequisiteSkills: Excellentandpersuasivecommunicationskills. Passionate,hardworkerandwell-organizedprofessionalwithpowertoprioritize andmultitask. Shouldexertsoundjudgment,discretionandpreserveconfidentiality. Abilitytomeetdeadlines. Goodliaisonwithallotherdepartmentmembers.
Employement Category:Employement Type: Full time Industry: Engineering / Construction Role Category: Sales / BD Functional Area: Not Applicable Role/Responsibilies: Telesales/telemarketing Executive
Shri Management
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