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Tour Manager
Location:
US-DC-Washington
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ABOUT OUR COMPANY

Maximum Impact Tours was founded by entrepreneur, playwright, author and philanthropist, Jay Cameron. Realizing that most of his life had been consumed working domestically, a trip to Ghana changed his perspective. His experience transformed the way he saw traveling. As a result, he set out to encourage others to see the world through their own eyes and not only through the eyes of television and social media.

OUR MISSION

Maximum Impact Travels vision is to bring together those who want to visit and learn more about the African diaspora.

TOUR MANAGER JOB SUMMARY

The Tour Manager will be responsible for orchestrating and executing successful tour operations, acting as the face of the brand during trips, and ensuring that guests have an enriching and seamless experience. They will manage all aspects of the tour, from behind-the-scenes content capture to facilitating guest interactions, including research trips to scout resorts, activities, accommodations, and to create group packages.

RESPONSIBILITIES & DUTIES:

  • Plan and manage all tour logistics, ensuring smooth operation and adherence to schedules.
  • Travel on 40 trips per year, including research trips where the tour manager will visit locations in advance to check out resorts, activities, accommodations, and assist in creating group packages.
  • Capture behind-the-scenes content of the guest experience for promotional and archival purposes.
  • Conduct guest interviews and facilitate media interaction to gauge experience, making a special note of attendees.
  • Represent the brand professionally during trips, upholding and promoting company values.
  • Collaborate with local vendors and partners to enhance the guest experience.
Resolve any on-tour issues or emergencies, ensuring guest safety and satisfaction.

Requirements

REQUIREMENTS:

  • Previous experience in travel, hospitality, or a related field.
  • Willingness to travel extensively.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • A keen eye for detail and brand representation.
  • Media and content creation skills are a plus.

Working Conditions

  • Frequent travel required, including international destinations.
  • Varying work hours depending on tour schedule.

Physical Requirements

  • Ability to lift and carry luggage or equipment up to 30 pounds.
  • Must be in good physical condition to manage travel demands.

Benefits

Perks and Compensation

  • Economy flight and hotel accommodations are covered.
  • Per diem of $25 per day on trips where meals are not included in the package.
  • Tips from guests are encouraged and are an additional part of the compensation package.

HR For The Culture

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