Job Opportunity Train Dispatcher

The South Shore Line is hiring an Assistant Chief Trick Train Dispatcher (Train Dispatcher). To be considered for this opportunity, the person must meet the posted skills and qualifications. This is an excellent assignment for a motivated individual to use his or her skills in leadership, teamwork, communication, and practical thought to resolve service delivery challenges, improve on-time performance, and pro-actively lead and deliver safe, high quality, efficient, and reliable passenger and freight service.

Description: Dispatcher duties include, but are not limited to, the following:

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  Performs day to day train dispatching operations; provides pro-active on-site real- time leadership during operating disruptions and emergencies.
• Complies with operating rules, safety rules, federal regulations, and efficient dispatching practices.
• Monitors overall on-time performance. This includes, but is not limited to, recommendations to the Chief Train Dispatcher about corrective action plans for specific trains and operating scenarios.
• Helps to develops and implement crew and equipment assignments to ensure efficient use of equipment and employees consistent with collective labor agreements.
• Performs all other duties as assigned.
• May serve, from time to time, as the Chief Train Dispatcher when the Chief Train Dispatcher is on vacation or other approved absence.

Position Skills and Qualifications: The following skills and qualifications will be considered in the assessment of candidates:

• Three (3) or more years of railroad experience required with service as a dispatcher, engineer, or conductor preferred but not required. Knowledge of the property and schedules is also helpful but not required.
• Associates degree or higher in relevant college coursework and subject majors is preferred but not required.
• Work performance record that demonstrates steadily improving performance when compared to quality or service driven metrics is highly preferred.
• Possess a working knowledge of union agreements, federal regulations, and the General Code of Operating Rules.
• Demonstrated ability to work and communicate effectively in highly stressful conditions.
• Demonstrated service record of superior interpersonal skills and ability to work with the public and employees is highly preferred.
• Valid drivers license with a safe driving record is required.
• Willingness to work varied shift hours, varied days off, holidays, and extended hours as may be needed to respond to operational circumstances is required.
• Basic proficiency in Microsoft Office products as well as generic computer and keyboarding skills is required. Advanced proficiency is highly preferred.
• Superior record concerning safety attitude, attendance, interpersonal skills, and work performance is required.
• Solid business writing communication skills is required.
• Demonstrated ability to multi-task among competing short-term priorities while consistently maintaining a pleasant disposition is required.

District employees who apply for this opportunity will have their performance and attendance records reviewed as part of their assessment for an interview.

Schedule: Dispatcher shifts are based on seniority. There are fixed day, evening, and night shifts as well as varying swing shifts. Candidates must be willing to work any and all shifts. Except for mandatory hours of rest, the successful applicant will be expected to be available for calls during the night, evening, and weekend from on-duty dispatchers and transportation officials. More information on the specific expectations about availability is available during the interview.

Supervision: The position reports to the Chief Train Dispatcher. However, the position also must timely respond to the Chief Operating Officer and designated representatives from the Districts freight service partner.

Salary and Benefits: The full hourly rate of pay initially ranges from $28.20 to $37.60 per hour. The actual rate of pay assigned will depend on the persons qualifications. Credit for time served in other railroad employment, including military leaves, may be applied in determining vacation day entitlements. The benefit package includes the National Health and Welfare Plan, retirement pension through the Railroad Retirement Board, supplemental pension, paid holidays, sick day allowance, and paid vacation. Details are available during the interview process. Relocation benefits are not available with this opportunity(link removed)>

NICTD is an Equal Opportunity Employer

NICTD is an Equal Opportunity/Affirmative Action Employer. We strive to have a workforce that reflects the community we serve. It is our policy to fill vacant positions with qualified candidates without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class, assuming the individual can perform the essential functions of the job with or without reasonable accommodations.