ENTEPRISE CENTRE OF EXCELLENCE MARSH COMMERCIAL - WORCESTER


Marsh Commercial is one of the UKs leading commercial insurance brokers, we are a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

Marsh Commercial is member of the wider Marsh Group and with offices in more than 130 countries, Marsh is the worlds leading insurance broker


The role: Trainee Insurance Broker


We recruit for potential and not industry experience, we are seeking individuals who aspire to be leading contributors to our business and who can embrace the opportunity to complete our fully funded training programme and attain chartered insurance qualifications.

This is a superb opportunity to launch a career within a sustainable and exciting industry that provides aspirational individuals the platform for a long-term insurance career

As a Trainee Insurance Broker and once you have received initial training and support, you will be responsible for servicing a dedicated portfolio of clients, this can involve managing renewals, invoicing, producing new quotes, upselling/cross selling additional products whilst handling any additional queries that are presented.


What can you expect:

Our Enterprise businesses operate from modern, fit for future offices with easy access via car or public transport routes
You will receive in-depth and engaging training giving you greater insight and knowledge into insurance broking in addition to learning and enhancing your communication, problem solving, decision making and many other soft skills
The opportunity to progress your insurance career, both within our Enterprise business and the wider Marsh organisation, we embrace and champion career development


What you will be rewarded with:

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 4 days per week allowing 1 das per week to be spent working on a remote basis.
Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.


We will rely on you to:

Provide excellent client service on all aspects of account management to our clients, ensuring client needs are identified and met in line with agreed service standards
Ensure timely completion of all set tasks ensuring client satisfaction at all times
Demonstrate your adaptability skills when required in order to support colleagues in completing business critical tasks
Develop meaningful working relationships with our insurer partners through regular contact and liaison to better serve our clients
Through training, coaching and mentoring have a thorough understanding of all major classes of insurance that we offer our clients and keep abreast of new technical and product developments


What you need to have:

Previous experience within a client/customer facing role, this can be gained from within a similar role or working in environments such as (but not limited to) retail, hospitality, food & beverage etc
Strong literacy, numeracy, administration and communication skills that can be demonstrated via qualifications/grades gained during education
Ability to remain calm under pressure and be able to work flexibly when required
Excellent organisational skills with the ability to manage multiple enquiries simultaneously
Have experience utilising the Microsoft Office suite and similar products


What makes you stand out:

A desire for a long-term career within the insurance industry
A thirst for learning and the opportunity to study for further insurance related qualifications
Prior insurance experience, although this is not essential

Marsh is the worlds leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit (link removed), follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at (e-mail removed)

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one anchor day per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.