The Vistex Trainer is responsible for conducting training sessions on the Vistex suite of products for new customers, existing customers, and internal customers. Courses are conducted at client facilities as well as the Vistex training facility. Additionally, the Vistex Trainer will assist in the process of keeping all training material current with the newest software releases. 



Responsibilities

• Train customers to improve their knowledge on the Vistex suite of products


• Teach formal and informal classes to varying audiences and skill levels on the business process and technical steps needed to implement and utilize the software at a Vistex facility, virtually, or at the customer’s location


• Develop and organize training materials, visual aids, and other educational materials for all Vistex products


• Ability and flexibility to adapt the training materials to sessions of varying lengths and audience sizes who possess varying skill sets


• Work closely with product management to update training materials and create delta classes as new releases of the software are rolled out


• Analyze training needs and develop strategies to improve courses and documentation


• Proactively manage, report, and troubleshoot issues that occur while training


• Handle related duties as assigned


• Travel required (30-50%)

• Bachelor’s degree required


• At least three years of software training experience


• Knowledge of SAP software products required; Sales and Distribution (SD) experience preferred


• Experience with the typical business processes of a manufacturing and/or distribution environment preferred


• Must be able to train both technical and non-technical people


• Independent thinking with highly developed problem solving skills


• Ability to adapt to changing schedules and multiple work plans


• Excellent verbal, written and interpersonal skills


• Ability to learn new software and processes quickly


• Experience with delivering virtual training


• Excellent facilitation, organization, and time management skills