Minimum Qualifications

Minimum Qualifications for Human Resources Technician 1:

• One (1) year of experience performing paraprofessional, clerical, or technical duties in an office setting performing a variety of administrative program support functions.
• Experience following confidentiality guidelines and handling sensitive information.
• Ability to maintain attention to detail while experiencing frequent interruptions.
• Ability to identify and address multiple duties, work under pressure, and be flexible with changing priorities.
• Adaptability and problem-solving skills sufficient to perform job duties effectively.
• Experience understanding and applying regulations, policies, or procedures, such as state and federal employment laws, Minnesota Statutes, personnel rules, or State of Minnesota bargaining unit agreements and plans.
• Ability to communicate effectively sufficient to answer questions and present employees and management staff with clear and concise explanations of HR policies, procedures, and bargaining unit agreements and plans.
• Ability and desire to work cooperatively with others as team.
• Ability to establish and maintain effective working relationships with other staff, managers, supervisors, and external sources.

Minimum Qualifications for Human Resources Technician 2:

• One (1) year of para-professional/technical performing HR functions including human resources transactions and benefits administration.
• Experience following confidentiality guidelines and handling sensitive information.
• Demonstrated organizational skills showing the ability to work independently by handling, prioritizing, and completing a variety and significant volume of HR data correctly and timely.
• Experience and skills in recognizing and resolving problems by identifying causes, researching solutions, and choosing or recommending the most effective action/solution.
• Experience interpreting collective bargaining agreements and company policies and procedures.
• Customer service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, or through written correspondence and effectively communicate with tact and diplomacy in a timely manner.
• Experience advising managers, supervisors, and employees on various HR inquiries.
• Proficient computer software skills (e.g., word processing, spreadsheet, and databases software) and keyboarding skills to create letters and memos, accurately review and enter data, create procedural documentation, etc.
• Experience using Oracle Business Intelligence Enterprise Edition (OBIEE).

Preferred Qualifications

Preferred Qualifications for Human Resources Technician 1:

• Two (2) years of paraprofessional, clerical, or technical experience performing a variety of administrative program support functions.
• Experience processing employee transactions (hires, separations, data changes etc.) in SEMA4, or equivalent human resources system.
• Experience working in a large and complex organization.
• Ability to identify the information needed to clarify a situation and seek the information from appropriate sources.
• Knowledge of spreadsheet, database, and word processing software applications sufficient to independently manage documents, files, and spreadsheets.
• Knowledge of the Minnesota Data Practices Act.

Preferred Qualifications for Human Resources Technician 2:

• Two (2) years of para-professional/technical experience performing HR functions including human resources transactions and benefits administration.
• Experience processing employee transactions (hires, separations, data changes etc.) in SEMA4.
• Experience working with and applying provisions of state and federal employment laws, Minnesota Statutes, personnel rules and regulations, policies, procedures, and State of Minnesota bargaining unit agreements and plans.
• Ability to guide the work of others and mentor less experienced staff.
• Human Resource experience within a State of Minnesota agency or another unionized environment.
• Experience creating and running ad

  State of Minnesota
  

  Apply Online

  or email this job to apply later