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Transport Manager Location: US-FL-Orlando Email this job to a friend
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Job Purpose The Transport Manager leads and develops a team of Rep-focused Transport Coordinators to ensure cost-effective and reliable transportation arrangements are a success. Responsibilities - Provides leadership to the Transportation Department.
- Provides performance feedback to Transportation staff.
- Performs annual reviews.
- Manages staff absences.
- Implements process changes.
- Onboard transportation service providers.
- Provides cost-effective freight solutions.
- Optimizes carrier relationships.
- Oversees carrier performance.
- Recovers damages incurred by carriers.
- Acts as point person for unknown vendor invoices.
1. Provides leadership to the Transportation Department by: - Ensuring that all staff are in compliance with CL processes and procedures.
- Support staff by making yourself regularly available and open to answering questions, solving problems, and providing assistance.
- Guiding the department through changes, transitions, and new process implementation.
- Ensuring proper staffing levels and recruiting new staff and terminating problem staff.
- Building a culture where recognition, quality work, high productivity, and a positive team atmosphere are encouraged.
- Scheduling department conference calls/meetings on a regular basis.
- Keeping the department focused on its core objectives by not assuming new responsibilities unless necessary.
2. Provides performance feedback to Transportation staff by: - Reviewing monthly reports and identifying strengths and weaknesses.
- Forwarding reports to the relevant coordinators with comments.
- Discussing ways to improve productivity within the team.
3. Performs annual reviews by: - Scheduling and conducting annual reviews.
- Documenting review process.
- Providing staff with feedback on their performance.
4. Manages staff absences by: - Approving PTO requests.
- Filling in for staff who are absent.
- Making notes while performing the responsibilities of the absent staff member on what can be improved upon.
- Approving missing time-clock punches.
5. Implements process changes by: - Identifying (with the help of Transportation staff) areas which could improve business efficiency.
- Working with VPs to coordinate transportation process changes.
- Having changes properly documented and flowcharts updated.
- Being accountable for updating relevant information for technicians in Nexus.
6. Onboard transportation service providers by: - Vetting carriers by safety record, reputation, and capability.
- Negotiating contract terms.
- Reviewing insurance coverage of carriers.
7. Provides cost-effective freight solutions by: - Working with internal stakeholders to understand shipment requirements and ensuring that the appropriate carrier partners are selected for various moves.
- Optimizing carrier partnerships to procure capacity at the lowest, most efficient cost.
- Providing actionable information to internal stakeholders regarding rates and delivery risks.
- Ensuring Transportation Department personnel adhere to best practices as identified in flowcharts.
8. Optimizes carrier relationships by: - Developing partnership relationships with key carriers.
- Concentrating freight purchases with select carrier partners.
- Negotiating rates and terms with contracted freight companies.
9. Oversees carrier performance by: - Reviewing tender acceptance.
- Documenting tardy and damaged shipments and other failures (i.e., lack of driver info, insufficient B/L, insufficient logistics.)
- Analyzing carrier cost proposals YOY and per mile.
- Monitoring rate reliability.
10. Recovers damages incurred by carriers by: - Tracking vendor compliance with shipping guidelines. Working to collect reimbursement for non-compliance occurrences.
- Investigating and documenting incidents when a carrier loses or causes damage to CL gear or transportation is late or the carrier commits any other error.
- Working with stakeholders to assess the impact of Christie Lites.
- Notifying carriers of claims.
- Leveraging CL payments and business to ensure payment (by way of check or credit).
11. Acts as point person for unknown vendor invoices by: - Reviewing stray invoices forwarded from Accounts Payable
- Providing guidance, commentary, or approval for invoices.
Essential Attributes for Success in this Role Personal Attributes
- Self-motivated, ability to set and meet goals.
- Communication, with a passion for collaboration over confrontation.
- Encouraging leader.
- Quality conscious, and team results driven.
- Excel at multi-tasking and adapting.
Professional Attributes - Computer skills MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom.
- Strong organizational, forward planning, and decision-making skills.
- Data analysis.
- Creative problem-solving.
- Presentation skills.
- Reliable customer service.
Christie Lites
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