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This role is open to candidates located in Atlanta
About Steer
We are Steer and we help people, places and economies thrive. Founded in 1978, Steer is a global employee-owned business consultancy specializing in transportation, cities and infrastructure, with over 500 staff in 24 offices around the world.
We have an enduring commitment to generate success for our clients, for ourselves and for the communities in which we support. A commitment that ultimately improves the way people live, work and travel.
At Steer North America, our consultants work to improve the landscape of our region, ensuring that our clients keep social and environmental impact in mind as they conduct their operations. We believe that actions speak louder than words, and therefore have annual measurable targets across all social impact areas, particularly DEI and sustainability. We have also committed to successfully operate as a Net Zero Carbon company by 2025, participating in the UNs Global Compact.
For further information on Steer, please take a moment to review our website Steer | Helping people, places and economies thrive((link removed))
About the role
We are looking for a talented and motivated individual with a background in transportation planning, engineering, marketing, or outreach to support management of the onsite transportation and transportation demand management (TDM) program at our clients offices a global tech company in Midtown Atlanta.
The role of the Transportation & Behavior Change Coordinator is to directly support our clients commute program to implement corporate mobility programs, develop transportation policies and initiatives, and utilize behavior change techniques such as motivational interviewing to encourage multimodal commutes and reduce the clients single occupancy vehicle rate. The role will support the development and implementation of parking policies, multimodal travel options, rewards, and incentives while coordinating with Transportation Team members at other client offices in North America to ensure the delivery of a consistent and effective employee commute program.
Duties and Responsibilities
- Manage day-to-day transportation operations on-site for our clients Atlanta offices and support Durham NC office remotely as needed (ideally travelling to Durham 4x/year)
- Lead outreach and engagement with employees to promote the use of sustainable transportation options for commuting
- Manage and plan transportation events such as bike safety and awareness campaigns, commuter fairs, and one-to-one commuter engagement
- Identify and develop rewards and incentive programs for both new and existing employees
- Encourage participation on the commute platform by managing marketing and communications such as web banners, resources and email blasts
- Support the implementation of parking policies and parking management strategies
- Create shuttle, parking, and other commute data reports from vendors, including, but not limited to Tripshot, Luum, and Tableau
- Analyze and make recommendations based on data reports from the commute platform and transportation services
- Manage and respond to employee inquiries and feedback and collaborate with the Transportation Team to organize shared documents and relay key issues/suggestions
- Actively engage and partner with local facilities managers, vendors, parking operators, landlords and other key partners such as Transportation Management Associations (TMAs), and support budget management and oversight activities
- Manage transportation program assets such as updating the transportation website and monitoring badge scanners in bike cages
- Work with other client sites across North America to create consistent transportation behavior change programming
- Collaborate on project management tasks across multiple teams via Asana
- Perform program related special projects and duties as directed by the client
- Stay informed about local transportation agencies and policies
For more information on our markets and sectors, please visit our markets Markets | Steer((link removed)) and services Services | Steer((link removed)) pages.
Work Environment
All Steer employees in this full-time role are required to spend 60% of their time in office (typically Tue-Thu, but can be flexible). An employees typical work week consists of 40 hours.
Requirements
- 3-5 years experience in a related field such as transportation, urban planning, marketing, communications, or outreach
- Excellent written and oral communication skills
- Project/program management experience
- Good understanding of local transportation stakeholders, issues and policies
- Experience with transportation planning concepts, transportation demand management techniques, and communications/marketing for multimodal transportation
- Proficiency with Google Suite (sheets, docs, slides), website management, and project management software beneficial but not required
- Data analytics experience beneficial but not required
The ideal candidate will be:
- self-motivated, thrive in a small team environment, and be willing to take on new challenges
- flexible in working with different stakeholders and able to adapt to different circumstances to achieve results
- highly organized and able to manage multiple tasks concurrently
Benefits
For our US applicants, we offer a competitive package of benefits including private medical, dental, and vision insurance, commuter benefits, a group Share Incentive Plan, a 3% 401k contribution and a discretionary yearly bonus based on annual compensation (dependent upon individual and company performance).
Additionally, we offer 20 vacation days, 14 paid holidays, 3 floating holidays, 10 paid sick days, and a bi-annual performance review process.
Steer is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, now or throughout your employment, please let us know.
In our commitment to inclusivity in the workplace, Steer has welcomed the creation of various Employee Resource Groups, dedicated to ensuring the support, progression, and well-being of all employees. For more information, check out our social responsibility page Our social responsibility | Steer((link removed))(link removed)>
Our evaluation processes are designed around merit and capability. We dont select people on the prestige of their educational establishments or other background information. Our interviewers are trained on how to manage selection processes fairly and without bias, and to conduct processes which do not selectively appeal more to one or more demographic to the detriment of any others.
We understand that some may be dissuaded to apply based off their compatibility with the job description. That being said, we know that not everyone is a perfect match on paper and encourage anyone to apply regardless of how much their work experience directly relates to listed requirements.
Part-time and flexible working applications will be considered.
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