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Job Title: Triage Software Engineer

Job location: Plano, TX (Onsite)

Type: Full-Time

Job description:

• As an IAT engineer, you will be responsible for initial analysis and triage of defects before they are assigned to individual development teams for root cause and fix.
• You will perform high level defect analysis to filter out environmental/ setup issues, IVI vs server-side issues and move the defects to correct queue (HU, Server, Tier1, Tier2 etc.) at the earliest.
• You will continuously monitor the defect dashboard, drive defect triage calls and work closely with PO, Eval & Development team members to clarify defects and track them to closure.
• Create dashboards and reports for management and other stakeholders.
• Have great problem-solving skills, analytical, tools & development experience, and ability to evaluate and identify issues at a code level
• Able to summarize key points and work with others to cut through ambiguity and bring issues to resolution
• A history of working with cross-functional teams to ensure successful product
• You must be a self-starter with excellent communication skills, attention to detail and a knack for solving problems creatively
• The fast-paced nature of the job requires that you be able to work well under pressure

Skills:

• Experienced in Automotive Infotainment domain with exposure to embedded software development in C/C++/ Linux.
• Knowledge of how to use JIRA, Confluence and Logs Analysis Tools.
• High Level System Architecture Knowledge - SW Design, Sequence diagrams, APIs, HTTP error codes.
• Conversant with Linux commands, utilities and basic Python scripting
• Experience in Agile and Scrum methodologies
• Requirement Analysis and understanding.
• Thinking on the feet and aptitude to learn.

Preferable but not mandatory skill sets

• Experience in designing, developing, and debugging software in a real-time embedded environment.
• Knowledge of how to read DLT logs, DLT-Viewer and how to apply filters in DLT logs