Responsibilities:  

Discuss projects with clients to understand the current status and needs

Work with clients to define appropriate UX goals, metrics and KPIs

Scope and plan user research activities that will yield actionable data

Understand and incorporate complex technical and business requirements into research

Collect and analyze user behavior (in-field or in-lab)

Generate reports, user scenarios and other user research artifacts based on findings and data

Present research findings to diverse audiences using both written reports as well as in-person meetings

Identify potential research opportunities that might exist in other projects

Communicate research findings to UX design team and product managers and translate those findings into functional requirements

Conduct early stage design and feature definition activities and work with other designers to refine visual interaction, promoting consistency and efficiency



Qualifications:

Must Have Qualifications:

Bachelor’s degree in Human Computer Interaction, Cognitive Psychology, Human Factors, Sociology, Anthropology, or related field

A minimum of 4 years experience with conducting user research for design projects

Demonstrated experience of having used various research methods for participant based research

Ability to stay on track with current academic and field specific research and apply it to designs

A passion for keeping up with the latest technologies and user interface strategies



Nice to Have Qualifications:

Masters Degree in Related Field

Experience with interaction design or visual design work

Ability to develop user testing prototypes ranging in fidelity from paper sketches to visually accurate clickable documents