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Urgent Requirement | A e Cloud SME | Hybrid Role in NY/NJ
Location:
US-NY-New York
Jobcode:
3601652
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Good day, Please find an exclusive job opportunity and respond with matching profiles. A e Target SMELocation: NY/NJ12 months contract Job Description: Our client is seeking an A e Cloud SME experienced in A e software product solutions. NOTE: This position is working hybrid with onsite work being at Jersey City, NJ, with possible meetings at other Facilities in the NY/NJ area The A e SME shall work within the Digital Customer Service group, responsible for working with business partners to prioritize and execute enhancements and analytic projects required to deliver business results, including managing the A e CMS platform to power all product brand and customer experiences across digital channels.The successful candidate will work independently and with other contractors and staff resources of different TEC Units and Departments throughout the Agency to deliver work products.Under the supervision of the Digital Customer Service Manager, the successful candidate is an experienced content manager with a solid technical skill set to help the organization create and manage high-quality content across all digital channels. This individual is responsible for ensuring content is consistent with site standards and style guides and working with various content owners and experts to publish and optimize content that promotes their department and the Authority's objectives. Configure, administer, and operate A e Target to build Multi-Channel campaigns. Debug, troubleshot and fix the configuration and integration issues. Diagnose and troubleshoot technical issues related to delivering custom site experience. Deliver against the website optimization and customized experience strategies across the website and other touch points. Partner with analytics teams on measurement across customized sites. Manage, lead, and support projects to create content in multi-digital mediums.o Email Templateso Blog contento Landing pageo Social media posts and imageryo Manage and curate content across multi-platformso Web content Create the process for departments to submit requests and then manage the process. Track content to ensure compliance with expiration dates. Act as the liaison between digital marketing and compliance, including creating processes and submitting content for approval. Serve as the subject matter expert (SME) for content publishers across the Agency. Manage content vendor relations. Identify content gaps and opportunities relevant to web publishing. Responsible for general tactical support of SEO initiatives, such as inputting meta titles and descriptions to help drive online traffic. Provide general analytics on digital content to determine effectiveness and to gain insights to future strategies. Troubleshoot and respond to issues to resolve them quickly. Qualifications Minimum of 12 years' experience working with A e Target and a good understanding of A e Cloud technologies. Minimum of 3 years working with A/B testing and site personalization efforts, leveraging the A e platform. Working experience in HTML, JavaScript, and CSS. Excellent analytical and problem-solving skills. Strong organizational skills. Strong customer service skills. Excellent oral, written, and listening communication skills in English. Must be willing and able to support initiatives occasionally during off hours.

ShiftCode Analytics Inc.

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