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Urgent requirement for Change management//remote

Role-Change management

Location -remote

What you will do:

• Be a point of contact in coordinating all levels of change within the enterprise
• Perform change reviews with implementers and stakeholders to ensure adherence to policy
• Coordinate and conduct meetings with Change advisory board (CAB) to discuss higher risk changes
• Review and analyze change metrics and report metrics to leadership
• Monitor and maintain the functionality of change management systems and applications
• Develop and maintain procedural documentation
• Train stakeholders in change policies, processes, and procedures
• Audit the completeness and accuracy of all changes using the ServiceNow Platform
• Proactively detect and prevent conflicts in change schedules
• Collaborate with subject matter experts to refine processes and procedures to deliver and maintain service more efficiently

What you'll have an immediate impact on:

• Ensuring that the change process is followed and that changes meet established guidelines and procedures.
• Managing the risk associated with the Digital change portfolio and ensuring stability within the environment.

Qualifications

What experiences you'll need:

• Bachelor's degree in engineering, computer science, computer information systems, management information systems or a related field of study,

• Three+ years' experience in a technology change management program focused on ensuring relevant change management procedures, controls, and best practices are followed,
• Excellent oral and written communications skills, including experience working and communicating with leaders,
• Experience with the following Microsoft tools Microsoft Excel, SharePoint, Microsoft Project, Visio

What may set you apart:

• ITIL and/or change management certifications,

• Experience with other ITIL practices - (problem management, event incident management, incident management)
• Experience with ServiceNow and JIRA,
• Understanding and experience with AGILE best practices
• Experience in the financial services industry
• DevOps experience,
• Development experience,