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VEN Center Outreach Manager - Tucson
Location:
US-AZ-Tucson
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**Our company requires all employees to be vaccinated against COVID-19 or be tested weekly with an approved accommodation.

AZ Liver Health is looking for qualified candidates to fill their VEN(Viral ElimiNation) Center Outreach Coordinator Manager position.

Essential job functions/duties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Oversees VEN CENTER regional operations, including management of VEN Center personnel.
  • Provides leadership and support to the clinical staff to ensure high quality, high volume and efficient productivity.
    • Site specific team building activities
    • Proactive team building
  • Maintain effective, and positive, working relationships with patients, sponsors, providers and employees.
  • Assisting in establishing and enforcing departmental standards.
  • Ensure VEN regional staff members maintain expected productivity and achieve KPI goals.
  • Complete performance evaluations of assigned direct reports.
  • Research and coordinate with local health departments, community groups, medical facilities, and treatment centers for community outreach and collaboration with services offered for Viral Hepatitis and STIs.
  • Conducts Outreach to Viral Hepatitis High-Risk communities.
  • Provide individualized education and risk reduction plans to people at risk of drug-related harm, overdose, and other health disparities.
  • Completes patient testing for Viral Hepatitis and other STIs.
  • Conducts psychosocial assessments to identify non-medical needs (i.e., social, emotional or economic factors) which may interfere with treatment course.
  • Provide support to HCV/STI positive persons who are interested in starting treatment and those already in treatment
  • Identifies and re-engage patients who have fallen out of care.
  • Utilizes the electronic medical record and reporting systems for surveillance and tracking of patient results and treatment adherence.
  • Maintains appropriate documentation regarding psychosocial assessments and treatment rendered following utilization review standards issued by healthcare regulatory agencies.
  • Maintain regular contact with patients and document as needed; phone calls and conferences; Maintain accurate record-keeping, client tracking, data collection and monthly reports.
  • Adhere to HIPAA statutes and confidentiality of the client and policies of the lead agency.
  • Stay informed about current HIV/HCV/STI trends, developments, as well as state-of-the-art prevention efforts.
  • Perform additional duties as assigned.
  • Identify patients who test positive for Hepatitis in collaboration with community resources.
  • Arranges and provides group education for Viral Hepatitis/STIs in collaboration with community partners.

Knowledge/Skills/Abilities Required

  • Managerial experience including mentoring and training on standard operating procedures, policies, and work-place cultural expectations.
  • Strong organization, time-management, and leadership skills.
  • Ability to motivate a team to develop and execute strategies for operational success.
  • Proficient in use of Microsoft applications such as Outlook, Word, Excel, PowerPoint, and OneDrive as well as practices EMR system (eCW)
  • Excellent verbal and written communication skills
  • Demonstrated ability to work independently and efficiently in a remote work environment, managing time and priorities effectively.
  • Ability to provide patient care and resources with minimal supervision.
  • Proficiency in using remote communication tools, such as video conferencing, e-mail, instant messaging, and project management platforms.
  • Demonstrates awareness of quality-of-care metrics and regularly meets them.
  • Strong interpersonal skills and ability to maintain good working relationships with peers, coworkers, and patients.
  • Proven ability to work with people from diverse backgrounds, cultures, and lifestyles in an accepting and open manner.
  • Flexibility to adapt to changing work environments and schedules, including occasional evening or weekend activities.
  • Knowledge of the principles of public health practice including prevention and transmission of HIV, Hepatitis C (HCV), other Sexually Transmitted Infections (STIs), and harm reduction for People Who Inject Drugs (PWID).
  • Phlebotomy
  • Bilingual (Spanish-speaking)
  • Ability to problem solve with systems and processes

Knowledge/Skills/Abilities Preferred

Supervisory responsibilities

  • Yes

Work environment

Variable

Physical demands

  • Able to lift at least 30 lbs.
  • Able to stand for long periods
  • Able to sit for long periods
  • Able to type for long periods

Travel required

  • Travel will be required with use of company vehicle or mileage reimbursement

Education and/or credentials and trainings required

  • High school diploma or GED from an accredited institution

Education and/or credentials and training Preferred

  • Bachelor's degree in a relevant field such as public health, community health, nursing, social work, or a related discipline and/or significant experience and training in the field of infectious disease, substance treatment, human services and/or related fields.

Work authorization/security clearance requirements

Must have valid documentation and authorization to work in the U.S.

Affirmative Action/EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other responsibilities may be communicated directly by the reporting manager/supervisor. Duties, responsibilities, and activities may change at any time with or without notice.

Arizona Liver Health

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