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About the company

ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape without ever leaving town. If youre moved to contribute to our vision, wed love your help.

Our growing team of innovative tech and hospitality experts has partnered with over 1,000 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. Weve connected over 2 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.

About the role

Were looking for a sales leader who is truly excited about harnessing the capacities of hospitality tech to do nothing less than redefine what it means to be a guest. We're looking for an entrepreneurial Head of Sales to capitalize on ResortPasss momentum and potential - someone to drive the strategy and execution of the overall Sales organization, leading both the team and strategy and is responsible for scaling ResortPass in the US market and beyond.

The base salary for this role will range from $200,000 - $260,000 per year plus equity, commensurate with experience. In addition, this position is eligible for variable compensation tied to predetermined goals and key results.

What you'll do

• Build a pipeline of leads, identify opportunities, and build relationships with key decision-makers at individual hotels and corporate-level brands and management companies
• Lead the sales organization to achieve aggressive growth and expansion goals
• Drive, optimize and memorialize the client value proposition and develop monthly, quarterly, and annual narratives that demonstrate the efficacy of the ResortPass product offering across several relevant KPIs to drive customer acquisition and engagement
• Continue to assemble a world-class leadership team with the appropriate skills to lead ResortPass forward
• Drive the sales team in the ongoing optimization of the customer funnels, from acquisition through engagement and retention
• Build adequate top of funnel and closing velocity to deliver budgeted revenue and growth metrics
• Drive portfolio growth using strong relationship management and ongoing demonstration of value proposition
• Build, iterate and optimize the people, systems, and infrastructure to support the long-term goals within the Sales vertical
• Ensure all operations, systems and processes are designed and managed to deliver an exceptional and competitively differentiated client experience at scale with supporting KPIs to drive optimization
• Partner closely with marketing, technology, and product teams to deliver and continually improve on the product and client experience
• Manage internal and external stakeholders to ensure employees and partners are always focused on driving positive outcomes for our clients, and that all groups that interact with clients are doing so using one consistent voice and narrative
• Constantly obtain feedback and support from internal cross-functional leadership team

Requirements

Your experience

We encourage candidates to apply even if they dont have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isnt quite right, we want to meet you!

• Prior experience in relevant sales leadership roles within high-scale, high-growth, venture backed services / operations / technology businesses
• Proven mastery of transactional and consultative selling
• Prior experience with mid-market / SMB and field sales, with the ability to build repeatable sales motion from early product-market fit through scale
• A proven track record:
  • Leading regional sales teams or organizations to meet and exceed budget, particularly in high-growth organizations
  • Balancing profitability while delivering substantial topline growth
  • Building, managing, and optimizing high-performing sales teams inclusive of hiring, training, comp plans, overall team playbook
  • Exceeding targets while operating in a matrixed environment, partnering with Customer Success, Marketing, and Product to ensure sales efforts are well aligned and integrated with broader organizational resources and strategy
• Experience defining, coordinating, and optimizing sales processes from end-to-end; from value proposition, inbound/outbound lead generation, through qualification, proposal development, contract negotiation, and client renewal and expansion
• Experience developing a compelling narrative to drive sales efforts at various levels within client organizations
• Hospitality experience a plus; a passion or interest in hospitality and travel preferred
• Experience with B2B2C, freemium, or usage-based revenue businesses a plus
• Proactive, highly energetic, and self-motivated leader with proven experience marrying strategy and execution to drive successful outcomes
• Brings relevant expertise, has strong opinions, a passion for their mission, and a loud, effective, and collaborative voice
• Advocate for both the business and the customer - accountable for acquiring, growing, and optimizing partnerships
• Set the vision for the growth of the business and for rallying the team to achieve growth targets
• Culture setter for the sales team this persons day-to-day decisions must engage, inspire, inform, and motivate teams
• Excels in building, managing, and growing highly effective sales organizations
• Embodies strategic sales leadership, is a playbook builder and optimizer, and is comfortable leading teams that are hungry to win in a massive market, ripe for new solutions
• A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees.

Benefits

• Health, Dental & Vision We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans.
• Stock Option Plan We offer employees the opportunity to become part-owners in our mission. Lets redefine what it means to be a guest, together.
• 401k plan Save for your future with a 410k plan offering.
• Unlimited Paid Time Off (PTO) Enjoy life away from work to be inspired and fully recharge with unlimited paid time off.
• Annual ResortPass credit Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit.